"Regardless if the hotel was 5 Star or 1 Star, the staff were absolutely exceptional! They went beyond the call of duty to make sure I was comfortable and when leaving, I left my iPad in the room. The ladies ran down my taxi to make sure I got my property. Beyond the call, the staff is excellent. Sincerely, Tai D. Doram."
"Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to...
"The hotel tries really hard to get 5-star reviews on Google (give away free cake for the reviews). I like the spacious room (very good bed) and the onsen/sauna facility (open noon-2 am). The pool looks nice but it is not so practical with swimming and the traffic noise is quite loud. Gym also looks nice. Location is convenient for restaurants and bars. "
"I stayed in a club room so I had an access to club lounge (snacks and cocktail hours) and service. The hotel is obviously dated, but the staff and the “Thai” hospitality made up for it. Room is very nice and spacious. Gym is quite large and functional, and the pool is ok (on a lower floor). "
"I've stayed here a couple times and it's a much smarter choice than the City Garden GRAND nearby. The rooms are the same size, but lower priced. Staff is pleasant. Beds are comfortable. WiFi is adequate. I'd stay again."
"Stay has been very good especially Gwen at the front desk who helped in my search for my left behind cell phone in the Grab taxi. Really appreciate it. Thank you."
