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"This wasn’t our favorite stay. •Broken lift •Leaking toilet •Gurgling sink •pullout bed a health hazard for a child where the metal arms are. •musty smell from air conditioning unit. On the plus side breakfast was nice and the staff were friendly. We didn’t ask to switch room as after lugging all our luggage and pram, two children upstairs didn’t have the energy and also had a feeling all the rooms would be similar. We wouldn’t return to this hotel."

"No bar, , no restaurant , no Wi-Fi , not pre warned of this . Disappointing ."

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Nice clean room, staff pleasant. Very good price and perfect location for us. Only downside was the noise insulation could be better. Couldn’t hear anything from the bar but the room above were constantly moving for hours and next doors snoring could clearly be heard. However would stay again "

"Lovely place, amazing, very tasty food with huge portions "

"Had a 2 night stay at the hotel in an Executive suite. The reception staff were very warm and welcoming & helpful. It was a business stay on a Friday and Saturday. Parking was good directly outside. Spacious room, very clean and tidy- the bed was absolutely huge and so comfortable it was very luxurious to sleep in after a hard days work. There was a beautiful wedding on at the hotel and looked so beautiful and glamorous, it was lovely to see. Very much enjoyed the stay & would definitely stay...

"We stayed for one night in a suite booked through Expedia and unfortunately the experience did not meet expectations, particularly given the price paid. We chose the suite because it was advertised as having a separate sitting area and complimentary WiFi. However, the room did not appear to have a genuinely separate seating area as described, and we were not provided with any WiFi information on arrival. There were several maintenance and cleanliness issues, including a broken and unstable...

"Lovely stay pity we couldn't use the leisure facilities"

"Central, good facilities, free car parking lots of comfortable rest spaces and relaxing areas."

"The bed was very comfortable, and breakfast was fresh. Things are looking a bit tired, but staff were very friendly and it was ceratanly very good value. "

"Petit déjeuner excellent. Personnel très sympathique. Bien situé pour explorer le nord des cotswolds "

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"As expected for an airport hotel."

"Great location, walk to the airport. Very neat and clean rooms. Staff were all friendly and efficient."

"Lovely 2 night stay, great value via Expedia. Was in the area for a concert at Warwick Arts, visits to Kenilworth Castle and Stoneleigh and proved ideal location. Not at all snooty or stuffy like some country hotels. Clean modern bathroom, comfortable bed, good breakfast, pleasant walks from hotel, well equipped gym. Lots of hotels in this area, glad we chose this one."

"Beautiful and spotless hotel and rooms. 5* however, we had paid for full breakfast on both days. First days brilliant, second day not so. Waitress not very welcoming then said sorry no cooked breakfast. Issue in kitchen so only continental available. It’s not our fault and nothing we can do. There were no croissants or fresh bread to cut, just slices. One of the toasters had a notice saying only use left side and only two strawberry yoghurts were left. I had to ask for tea on three...

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Glamping pod showers and toilets were yuk! Breakfast was yuk too Queues was well"

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Property is in a great location and close to Warwick castle. Unfortunately the room was very dirty with dust and cobwebs all around the room. Some items in the kitchen were dirty and had not been cleaned. Pool was warm and the facilities were good."