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"La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia."

"It was terrible because they did not honor my reservation and there was no room. They did not even let me in. I had to find another place to stay. I had to pay double, and I have not received my refund yet."

"Lindo el lugar para conectar con la naturaleza y consigo mismo"

"This hotel is amazing. The attention to detail was extraordinary from the decor, to the staff, to the excellent food, to the onsite bars. Loved it!"

"Está ok. El Parqueadero es lejos. "

"Cleanness "

"Personal muy amable. Buena ubicación."

"Our stay was amazing. The location is incredible - all alone on a mt top. The staff made us feel spoiled and they are so friendly. The room was spotlessly clean and seemed new actually. The views, the jacuzzi looking out over the mt and nearby city, the fireplace.... all made our stay magical. We did not eat dinner at the site, but breakfast was delicious."

"No existe comunicación ni recepción, uno compra una habitación y recibe otra, no hay resolución correcta de sus propios errores."

"Lugar comfortable para compartir en familia"

"La ubicación es céntrica y de fácil movilización "

"👋"

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and...

"Hotel es so nice and cute, very central location. Rooms are very clean, rooftop breakfast is so nice. Personal is so attentive :)"

"This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff"