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"Lovely room and staff efficient and friendly "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"It was very exciting staying in a castle. We had the family room which was very quaintly laid out with a single bed in its own part of the small turret, through a stone arch. The staff were incredibly welcoming and helpful. Breakfast was served in a box in our room with loads of choice, and fresh produce in a mini fridge which was lovely. The area is stunning. We took a lovely walk along the path leading directly from the castle, and enjoyed our breakfast overlooking the hill. It is an...

"I had no breakfast but liked the car park "

"Great Hotel. Very close to Warick and Stratford Upon Avon. "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Private secure parking for guests only. Hotel in the heart of the Village. "

"Staff were lovely, food excellent, rooms were very clean "

"Our room was mostly clean. We had to move the sofa bed and there was a lot of mess under there. Air conditioning worked well. Staff were helpful and friendly. Plenty of staff available to help with queries. Breakfast is very good, plenty of choice. The hotel is ideally situated between Warwick and Stratford. The beds weren’t very comfortable though. The only other little thing was its right next door to a McDonald’s and our room was by the entrance to the drive through, which meant on one...

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Cooked breakfast was exceptional and good choice of cereal on continental, although would benefit from the addition of berries and yoghurts to the menu. Food at night was also fantastic. Great prices too."

"We didn't need parking as we walked to and from the airport, and we didn't have breakfast. The dining room was good as we didn't want to stay in the room any longer than we need to as it is tiny. It served it's purpose as we needed somewhere to stay for the night. The first room they assigned us was not possible for me to stay in as there was a terrible bathroom odor lingering."

"The receptionist was not nice. The room smelt not good and also the towels. The only good thing was the location!"

"Lovely comfortable room and bed Sunday roast was excellent. Would definitely go back."

"Air conditioning broke during night setting off an alarm which woke me up spoiling my nights sleep, which was reason for coming the day before my conference. Once i worked out what it wasand rang receptionstaff came and switched off air con unit. However, this meant room became uncomfortably warm. Disappointing given the price paid. Fely a partial refund should have been offered.it wasnt. Fish and chips nice in restaurant. However, hot breakfast items were not warm which was unfortunate.. "

"Parking and check in were easy. We had to request a hair dryer and when that finally arrived we had noticed there was no tv remote control. So had to ask for that as well. The curtains were broken and hanging off the track in several places. The pipes made a squealing noise when the shower was turned on. Also the duvet was stained with red/brown spots (I believe it was laundered), I would expect housekeeping to notice this and discard the bedding with stains. The staff were very friendly and...

"Not idea for a business stay. Rooms and hotel very clean, new looking. Lots of families about, better suited to. Evening food choice not great, very basic! Breakfast better good choice"

"Great stay and meal"