โรงแรมใกล้สวนหินลาเต้, Hagatna

"昨年11月に利用しましたが、このご時世のせいかフロントにも確認しましたが、アメニティはなくなくなっていました。また、台風後なのか、クラブラウンジはパブでとなり、アルコｰル以外のオ－ダ－も17時から19時のみということでした。半年前から随分かわっていました。 "

"Its a quite and cozy place "

"ウォーターサーバ、電子レンジあり"

"We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!"

"I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was...

"ウォータースライダーもですが、ホテル内のプールも使えませんでした。 子供が楽しみにしていたので残念です。 掃除も日本のホテルのようには綺麗ではありませんでした。 日本語が話せるスタッフも誰もおらず ホームページの内容とは違いました。 ただ、立地が良くタモンビーチまでも歩いていけるので、ただ泊まるだけでしたら良いかと思います。"

"Great place to stay. They have nice rooms, friendly staff, a convenience store. I hope they get the cafe / bar open in the lobby soon "

"とても綺麗でスタッフの方も丁寧に対応してくれました。おすすめです！！"

"The room price was fair. As soon as I entered my room, it had a sewage smell in the entrance and the smell got stronger throughout the night. I would probably not stay here again. But you can’t beat the price. I was only there for a couple of hours to rest and clean up before a flight."

"Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. "

"The staff was wonderful. Very professional, very friendly and always helpful. The property itself was disappointing. The hotel is listed as a four star, nothing that I saw warranted such a rating. How much of that had to do with the recent typhoon gives me pause in judging too harshly. The hotel was clean and provided a comfortable place to stay for a couple of days."

"It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family."

"There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. "

"Yes"