โรงแรมและที่พักในHagatna

"There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. "

"Restroom sewage backflow, terrible odor. Shower water is very slowand leaks on the shower head, requested for assistance but no one shows up."

"Great and helpful staff."

"It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family."

"The room price was fair. As soon as I entered my room, it had a sewage smell in the entrance and the smell got stronger throughout the night. I would probably not stay here again. But you can’t beat the price. I was only there for a couple of hours to rest and clean up before a flight."

"The hotel rooms need to be updated but overall it was ok place to stay"

"Very clean and relaxing environment! high quality customer service, ocean view is fantastic, walking to Tumon beach and easy access to all pools including dusit Thani’s! Breakfast buffet is amazing!"

"no airport to the property. Only drop off shuttle from property to airport is available."

"一番最初に案内された部屋が本当に無理だった。洗面所がカビだらけ。どうにか寝ようとしたけど、深夜2時まで寝れず、部屋を変えてもらった。変えてもらった部屋はなんとか大丈夫だった。カビは気になったけど。その時に対応してくれたスタッフはとても良い人だった。あと、オールインクルーシブって書いてあったのに、何回問い合わせても対応してもらえず、嫌な気持ちになった。あの表記はやめてほしい。結局ゴールドパスを買ったけど、良いなと思うところは別途請求が多かったから要注意。ホームページには書いてないからずるい。ちゃんと書くべきだと思う。"

"建物自体は古く、ドアが開けにくかったり、バスルームが臭ったりしました。 一度ハウスキーパーが入らない日がありました。 ゲームコーナーは物置になっていて、ビーチと建物の間は工事中てした。 プールはさすがのデカさでしたが、なぜか波は出てませんでした。 スタッフの、皆さんは全体的に良かったです。"

"New Harmon Loop Hotel is in an excellent location if you wish to be away from the beach. The room was very comfortable, bathroom is in great condition and spacious. The staff - exceptionally amazing. They truly make you feel as you are home away from home. There are several food selections below the hotel and in the surrounding area. Whenever visiting Guam, this will be my top selection! Great job NHL!!!"

"夕方戻ったら、部屋（クラブフロア）の天井からかなり水漏れ。その後、部屋の移動など何も手伝ってくれず、部屋からの眺めは悪くなり、ソーリーで終わった。"

"The royal orchid, one hotel has always been my go to hotel when visiting Guam. I have noticed over the years that the hotel is that a rundown state. Upon check in I was greeted with a very warm and welcoming staff. Very kind and professional. We checked into our 1st room (#636) as we started to settle in I saw a small roach on the floor and killed. When I opened the refrigerator to place beverages multiple roaches of various sizes came out of the cabinet the refrigerator was in. I immediately...

"スタッフの対応が迅速で良かった 日本語対応NGかと思ったがきちんと対応してもらえた"

"The spaciousness of the room as well as its cleanliness. Being it’s a golf resort and the clubhouse was in a separate building, there was little to no foot traffic and minimal noise. Staff were friendly and attentive to our needs. The pool was not operational which attributed to the 4-star rating. "

"The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. "