Search Hotels Near Las Perlas Beach, Cancun

"Todo está muy bien, los bares, el staff, la comida tiene oportunidad de mejorar un poco pero en lo demás la pasamos muy bien."

"Every thing was veeery clean and sanitized - food buffet was excellent- kids loved it"

"The room I reserved and paid for wasnt available. We were downgraded without a partial refund or compensation in anyway. The food was awful and I spent 3 days in my room sick from the food. The beach is the best part."

"Good place for relaxing but the quality is not good and high end"

"Everything was great except that it would get extremely noisy till 3 or 4 in the morning. People shouting and roaming the hallways."

"The view was looking over the beach. It was nice to see staff members who recognised from previous trips. The maids did a great job of keeping the room clean and organised."

"Beautiful! Had such a great time!"

"We had an excellent stay. The guest service was exceptional."

"This resort is beautiful. It’s a nice small property and was convenient to navigate with my family. Unfortunately, 1. The service was terrible. We had the “level” premium package and service, amenities, and attentiveness was more than lacking. I felt like I was burdening any staff I interacted with whether it was asking for a drink at the bar or requesting toilet paper in the public bathroom. 2. The food was mediocre and when I almost choked on a large piece of cellophane in the pulled pork at breakfast, no one was phased. 3. I had jewelry (which was other non valuable items stolen from our room, spent our entire last night and last morning assisting security with an “investigation” and then was ghosted by them as soon as I left the resort. They hung up on me when I called, multiple times. 4. The kids club and activities were VERY subpar. It was all very poorly organized and mismanaged. Fortunately, most kids dont know any different. 5. In general, the resort looks great on the surface but greatly missed the mark on details. No limes or olives at the bar. The ceiling of our room collapsed more than once, creating a huge mess on all of our stuff— they acted like this was no big deal, covered it with drywall mud and moved along. Dinner reservations were impossible to get, even with “level priority access.” People without level access waited for an hour each morning in the lobby to secure a reservation for the evening. Skip this resort! "