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"Very nice staff! Very clean, everything you need for a great weekend stay! good waffles!!"

"👍"

"The egg smelling water is terrible. But the ice machine must have had a filter because it was ok. We went to the store and bought drinking water. There is a broken hand rail on the stairs leading into the hotel which could be hazardous if you didn't notice it. Bring your own bath towels, they are thin and small. If you have a river view it is nice. Nice mini frig that was cold and a nice microwave. Decent value for what you get."

"Staff was wonderful while checking in, and during my 2 day visit. Wish there was a sit down area outside weather was great outside "

"I requested adjoining rooms when I booked. No adjoining rooms."

"They were full and couldn’t accommodate a first floor for handicap."

"This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

"Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. "

"Nice breakfast, pleasant staff, clean room with comfortable bed. Inly complaints were thin walls ( I could hear neighbor coughing) and a SUPER cold pool. Pool was small, but ok for our 3 grandkids to play. If there had been more people it would have been crowded."

"We stayed here because we needed something pet friendly. Clean enough to sleep and not do much else. "

"Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too)."

"The rooms could use an update, a lot of previous damage in our room. Did’t partake of breakfast. Staff were friendly. Room could have used fresh towels and the garbaged removed at least once during our 4day/3 night stay."

"There was absolutely no staff working the front desk. Check-in was via a kiosk computer screen and the person was difficult to understand; however, she was very nice. There were hairs in the shower and NO hot water when showering. The batteries for the tv remote were dead and since there wasn’t anyone working at the front desk, I had to go buy some replacement ones. Also, it was not as quiet as I would have liked it to be. Finally, believe it or not, but the housekeeping personnel the next...

"The check in staff was very helpful "

"The owner was there to greet us and was very helpful. The space was kept clean and the outdoor fire pit was very nice."

"Very well maintained, clean rooms. Breakfast was about the best I’ve had at any similar hotel. TV in room was very modern with many connection options. I would definitely return. "

"Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price."

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"Nothing to dislike. Super clean. Staff were great. We didn’t use the indoor HEATED pool or hot tub but area was very clean. Location was very walkable to great restaurants (Tuscan!) and independent coffee shops like Porch and Inspired. This trip we had chilly weather so we really enjoyed the electric fireplace in the room. This is our go-to Lake Geneva hotel."