ตรวจสอบแล้ว
4/10 แย่
Lauren
2 พ.ย. 2017
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Rude staff and misleading photos
From start to finish this was an unpleasant stay. When we arrived we checked in, a man showed us to our rooms but didn’t speak any English so just pointed in a vague direction when we asked where the pool was. It was up a hill and there was a whole other hotel in between our rooms and the pool. The rooms we were in were not pictured in any photos online. They were run down dreary and not very clean at all. Stains on the sheets and no body makes up your room during your stay to offer fresh towels or water etc. I went down to ask why we were so far away from the pool and she repeatedly spoke over me saying that I booked standard room only. I paid £30 a night for the room and was expected to pay an additional £50 in cash only to be closer to the pool. There were 2 of us in the room and only one tatty broken chair on the balcony. We went down to breakfast in the morning and I have never seen such a sparse spread. There were maybe 4 options of things to eat but when we went down (only an hour after it started) there was almost nothing left. The hotel was very quiet too. Our first night 2 strange men that didn’t speak English knocked and came into our room to look at the fridge. Had a conversation in Thai and then left again, safe to say I was on edge for the rest of the stay. It came to check out day and we woke up to no water. My other half went down to ask why and she simply said ‘water finished’ so we were unable to shower before we left. Would 100% not recommend.
Lauren
เข้าพัก 2 คืน, ตุลาคม 2017