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"Friendly staff, nice and quiet room with an excellent breakfast. Location is very convenient for the airport."

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice....

"All exceptional,they should have another star. M"

"What a fantastic place to stay. Reasonably priced. Free parking in the grounds. Castle felt like a museum too. So many things to see and such a lot of history. My solo room was perfect. Breakfast was brilliant. Made to order. Selection of continental breakfast too. Will definitely come back. "

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"Room was clean although decor was tired and in need of a refresh. We weren't informed at check in that we would be charged to use the spa facilities so unexpected cost of £7.00 each per day. Only 2 small pillows on bed, asked at reception for additional pillows and was handed them from the reception desk to take to room whilst trying to carry luggage. Not ideal. We didn't book for breakfast or eat in the hotel so I can't comment."

"Hotel had no lift and put us up 2 flights of stairs I’m disabled car parking was a public car park bed was great"

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Yes"

"Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower "

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"

"Great for an overnight stay before an early flight. Staff were pleasant, room was clean, food from the bar was tasty and came quickly despite it being really busy. I would stay again if flying from Newcastle."

"This is an affordable hotel for a family short stay, clean, appears to be recently refurbished, located in a muslim neighbourhood near a mosque not far from the city centre. Friendly staff. It doesn't have a parking place but they gave us a spot to leave our car overnight. It is good in general if you are looking for a cheap family room for a night or two."

"Room was clean, staff friendly and breakfast was excellent "

"Comfortable night sleep. At last a sensible hotel that has a happy hour. Well done and we will be back "

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"Good food , clean room, free parking, good staff to support you for check in and ask any information "