"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about...
"We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price."
"Booked the family suite. Room is spacious with individual air con controls for each room.
There are dining options nearby property within walking distance. Property is also very close to the airport. "
"This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back"
"Very near to airport and parking provided. Owner very responsive and give clear instructions for check in. Room clean and neat. Around got many restaurants. Worth the price for stay!😊"
"We arrived at nearly 10pm and didnt have the self check-in details so we had to send a text to receive the door codes. One of the rooms they said was ours already had people sleeping inside! Fortunately they gave us another room and we found them simple but comfortable. The shower was excellent!"
"The staff were extremely helpful and attentive!. They even have powerbanks and charging cables in e room. It's also near to the airport so if you do not want to hear aeroplanes then may nt work for you. "
"Fantastic place to stay.easy access to town.markets.islands.and day trips.
Fantastic service .happy hotel lovely staff.
15th floor sunset views.
Next to water front.. 10/10"
