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"very beautiful place"

"Room was clean , shower was clean. Staff was on their phone while i was checking in and out. Breakfast was non existent. Fruit looked about a week old , very few selections of anything other than toast. Coffee was tolerable. Was an ok spot to stop for a night but I dont think I would book a longer stay. In my honest opinion was over priced for what was offered."

"Good"

"The Hilton is a great hotel, but my experience with the staff disappointing, especially for a Hilton. There were several issues that came up and there was no consistency. I was unaware there were renovations going on at the hotel, maybe it was posted somewhere but I missed it. I only noticed renovations when I got up to my room on the 4th floor. About 8am in the morning I heard continuous, repeated banging on what sound like was in the room next to mine. I sounded. like someone was...

"Modern, clean and very spacious lobby and rooms. Breakfast was also a good selection. Highly recommend."

"staff was really nice Bed we're not that grateful as they were sinking"

"What an amazing stay. This is the second time we've stayed here. The lead house keeper is super friendly and super sweet. She helped us with anything we needed. 10/10"

"Very comfortable room and friendly staff"

"This is clean and adequate for a short stay. Front desk Staff were not particularly friendly. Bed was not comfortable, it seemed to sag. No bathroom amenities. Basic hotel close to airport. Breakfast was ok but missing simple thing like cinnamon for oatmeal, which was way too watery. No cut fresh fruit, but bananas and apples. Lobby coffee luke warm and only vanilla creamer. Probably would try a different hotel next time"

"We really enjoyed the property. It’s a little outside the city itself but no issue there. Biggest complaint is the lack of EV chargers. There’s only 2 and they were in use 100% of the time we were there. We had no opportunity to charge."

"All was good"

"Room, check in restaurant"

"Rooms are modern and clean ,highly recommend"

"Clean, nice, easy"

"All good"

"Size of rooms"

"I liked the taxi butler"

"The furniture was clean but some chairs somewhat thread bare. We reserved room with a king bed and ensuite but got a suite with 2 double beds. The staff were friendly and helpful."

"Hotel was beautiful and staff very helpful. Would definitely recommend this hotel."

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...