"Excellent hotel, staff and location. Only negative, parking was free but on departure we were charged by the car park attendant who said it wasn’t included. We have requested a refund on this. This did slightly disappoint was was a fabulous stay otherwise."
"We love the hotel as it has access to the Singkawang Grand Mall.
We can eat in variety of restaurants, shopping, grocery and window shopping.
The hotel has a.large and nice swimming pool. Breakfast was excellent. "
"The pool was almost always crowded since the hotel regularly holds swimming classes for non-guests. It felt a bit inconvenient for hotel guests who just wanted to relax and enjoy the pool, as it didn’t provide the quiet or private atmosphere you would normally expect."
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"Very accommodating and friendly staff. Nice facilities with an infinity pool overlooking the water. Tasty food in the breakfast buffet.
The room is spacious and very comfortable.
I would recommend the hotel to anyone traveling in the area."
"Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the...
