Really convenient for a transit stay if you want to avoid the travel into town.
Airport restaurants have enough food to cover meals.
เข้าพัก 1 คืน, มีนาคม 2026
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8/10 ดี
GYEONGJIN
29 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
객실이 오래된 것 빼고는 괜찮았습니다.
เข้าพัก 1 คืน, ตุลาคม 2025
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8/10 ดี
Christopher
13 ธ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
For the area it is the nicest hotel, staff are very friendly and happy to help. The pool is not desirable due to people that stay there, blowing their noses in the water.
เข้าพัก 4 คืน, ธันวาคม 2024
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6/10 พอใช้
Vincent Yuan Sun
5 มี.ค. 2024
Average service and facilities. Needs a refresh and more staff training.
Property and faciities were dated. Quality of food were below average. Only redeeming factor was staff friendliness and service attitude although they could do with more training.
Property and facilities are dated. Selection and quality of food not befitting of Novotel brand standards. Staff friendliness and willingness was a plus, but could do with more training.
Property and facilities are very dated (decking at swimming pool were uneven and an hazard to kids using the pool) are in dire need of maintenance and repairs. The paid buffet breakfast quality and taste were generally not up to standards expected of a Novotel hotel branding. Staff were generally friendly but in need training for better customer service experience.
Lastly, the towels provided in the rooms smells awful. Much improvement needed.
El hotel está descuidado no encienden los aires acondicionado en el restaurante y en el lobby con lo que si quieres estar fresco no puedes salir de la habitación hay pocas opciones para comer en el restaurante no prestan atención a la hora de preparar las cosas por ejemplo pedí un smoothie de fresa y durazno y me trajeron un vaso de leche con sirope de fresa en general he quedado muy decepcionado de mi estadia
Mein Problem ist bekommen ich ganz hinten in der hintersten Ecke des Zimmer, ansonsten alles wunderbar 😉
เข้าพัก 1 คืน, พฤษภาคม 2022
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8/10 ดี
Tia Claudia
27 มี.ค. 2022
location is not close to the airport gate, but need 15-20 minute taxi drive. big, clean but old room, comfort matrass, dirty sofa, broken bathroom door, old hairdryer that stopped every 2 minutes in use. big pool for children, not really for swimming.
There has no razor in wash room. But the staffs was cery kindness and the room was very cleaned. I want to eat various tropical fruits such as mangga, avocado..etc, but its a rare. However, i was very satisfied in this hotel. I will reuse this hotel when i visit to banjarumasin. Thank you very much.
The brand does not reflect the quality of this novotel. I stayed at lower level (room 110x) and it was humid and smelly.
The linen was dusty and the smely too.
Would not recommend anyone to stay at this hotel.