Aparthotel

Casa Ixchel

Property class: 4

Choose dates to view prices

At Casa Ixchel, you can look forward to a terrace, a garden and a bar. The on-site Mexican cuisine restaurant, Da Luisa, offers breakfast and lunch. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Outdoor space

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed (Contemplation )

Room

Basic Room, 1 King Bed (Contemplation )

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Serenity)

Room

Room, 1 King Bed (Serenity)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Microwave (Bliss)

Room

Room, 1 King Bed, Microwave (Bliss)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed (Peace)

Room

1 King Bed (Peace)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Love)

Room

Room, 1 Double Bed (Love)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Room

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

View from room

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Master Suite Ocean View with Kitchenette up to 6 pax

Living room

Master Suite Ocean View with Kitchenette up to 6 pax

  • Ocean view
  • 20 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

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About the area

Salinas, a neighbourhood in Isla Mujeres, is home to Casa Ixchel. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Isla Mujeres travel guide
View more Aparthotels in Isla Mujeres
Map
Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

What's nearby

  • A colorful building with vibrant murals and a checkered pattern on the lower level.
    Crayola House
    16 min walk - 1.4 km
  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    4 min drive - 2.5 km
  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    4 min drive - 2.8 km
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    7 min drive - 5.6 km
  • Aztlán Galería
    4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    115 min drive

Restaurants

  • Mango Café
    9 min walk
  • Dolphin Discovery
    5 min walk
  • La Palapa Del Capitan
    7 min drive
  • MARINA BARTOLOMÉ
    4 min drive
  • Isla Brewing Company Beer Garden
    1 min walk

About this property

Casa Ixchel

  • Upscale aparthotel near North Beach
  • A terrace, a garden and a bar are just a few of the amenities provided at Casa Ixchel. The on-site Mexican cuisine restaurant, Da Luisa, offers breakfast and lunch. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a front desk safe and luggage storage
    • Tour/ticket information
  • Room features
  • All guest rooms at Casa Ixchel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and electrical adapters/chargers

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Restaurants on site

  • Da Luisa

Dining

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Outdoor areas

  • Garden
  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Services and conveniences

  • Daily housekeeping
  • Electrical adapters
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: noon; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Ixchel have a pool?

Yes, this property has an outdoor pool.

Is Casa Ixchel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ixchel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Casa Ixchel?

Check-in start time: noon; check-in end time: 5 PM.

What time is check-out at Casa Ixchel?

Checkout is at 11 AM.

Where is Casa Ixchel located?

Located in Salinas, this aparthotel is 0.7 mi (1.1 km) from Crayola House and 1.7 mi (2.7 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Ixchel Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 152 reviews
Rating 8 - Good. 61 out of 152 reviews
Rating 6 - Okay. 20 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything~!
Verified review

8/10 Good

Liked: Cleanliness
Recamara limpia y bien por el precio que se paga
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness
En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitación tiene todo lo necesario y la cama es muy cómoda. Nuestra habitación tenía una muy buena vista a la alberca y al mar. El servicio estuvo raro, pues nunca vimos a nadie de recepción.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in muy rápido, el personal muy amable y atento
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, very clean and well kept
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!
Stayed 5 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel viejo , abandonado que no corresponde a las fotos que se publican. Los personeros no usan mascarilla, la piscina en pésimo estado
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
Stayed 9 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación junto al mar, la vista desde la alberca es impresionante, es un hotel bonito. Lo recomiendo.
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Nice place and beautiful pool. Service and room was just ok
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got exactly what I wanted and expected. Recommend to all,will return
Stayed 7 nights in Apr 2021
Verified review

10/10 Excellent

Disliked: Cleanliness, amenities, property conditions & facilities
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.
Stayed 4 nights in Feb 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good location

The staff is very nice Property is not in good shape overall Needs lots of updating
Stayed 3 nights in Dec 2020
Verified review

4/10 Poor

Liked: Staff & service, room comfort

We're not going back.

First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
Stayed 8 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot to be in.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort
It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

A night get away with friends

The property and the staff were awesome we will come stay here again
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good stay in isla mujeres.

nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rústico e requintado na medida certa. Perfeito.

Hotel incrível. rústico na medida, sem perder o requinte. O dono está sempre presente no hotel, é um italiano muito amigável. Quem chegar para o late check in vai encontrar seu nome na porta do quarto com as boas vindas e o ar condicionado ligado. Excepcional. Recomendo a todos.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación calidad/precio

La relación calidad/precio es inmejorable, la habitación es bastante cómoda y hasta tiene refri, microondas y algunos implementos de cocina, qué más se puede pedir?
Stayed 1 night in Jul 2019