Hounslow Packages (Flight + Hotel)

The staff were very attentive and our room was of a high standard. Shops and restaurants were right on the door step, the long stay car park was just a five minute walk, unfortunately we were not able try the pool facilities.

We visit annually McDonalds Spa in Bath for a 3-4 day stay for the past 5 years and has always been amazing. This time was very different, my daughter went for a shower at 10 pm but there was no hot water, no phone in the room, so used mobile to call reception, tried 3 times no answer. Hot water was fixed next day. Both twin beds needed to be remade due to the insert being only a single in a double cover and was all on one side that was tucked under the bed, again tried to call reception no answer. Housekeeping was lacking due bed issue and non replacement of tea & sugar and not taking away dirty dishes of general wiping done of areas. There seemed less staff and spa staff are contracted rather than employed by the hotel. Spa experience was no as special as usual. My daughter had reaction on her skin after advising that she has sensitive skin, but uses the Rose Elemis products these were not used.

A quiet 5* haven in the centre of Bath. Lovely staff, nice Spa, good food.

Lovely stay, last minute booking. Staff were great and accommodating

Very friendly and helpful staff. Beautiful room. Right next to a footpath to the field where you can walk your dog. Had dinner there as well. 10/10