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"Great friendly staff ."

"Clean cosy, quiet room, stayed here a few times. Pillows a little soft for my liking, nice cookies!"

"The room was nice and clean and didn’t feel like we were in a hotel. The grounds were beautiful and the food was really nice. "

"Great hotel. Excellent staff. Renovated rooms make the world of difference. Bed was comfortable and bedding great quality. Back to being as great as it was. Definitely would recommend "

"Fabulous stay, very clean and friendly staff. "

"Nice view over the Tyne. Quiet room"

"Everything great!"

"Room was spotless and staff were so friendly "

"Absolutely worth every penny. Easily the best hotel in Newcastle. Beautiful modern rooms, luxurious details, incredible food, and such friendly, attentive staff. We were greeted at the door and our bags were taken straight to our room. I’d 100% stay here again."

"Convenient for railway station and places to eat. Spotless room, tea and coffee etc. Excellent value for money"

"Everything from the check in staff to the breakfast made was all great"

"Friendly staff, clean rooms"

"Very clean room, staff very friendly and let us into our room early as it was ready. Room was beautiful and very spacious. Was amazing being able to choose our own room - the view was amazing! Digital key card was a great touch too. We used the pool where the staff again were friendly and pool was lovely and warm! We will definitely be back - the price was very reasonable too. "

"Clean, comfortable & great staff"

"Great facilities (pool) and restaurant. Very friendly and accommodating staff who went above and beyond. Great experience and very well located."

"Wonderful stay. Plenty of parking space. Good for a chilled weekend as well as nightlife. Staff were wonderful"

"Yes"

"Staff were all very nice, room was nice and big. Clean, breakfast was nice but couldve been a bit hotter. Pillows were like slabs of concrete. But we had a lovely time and will definitely be back. Good access to town and quey side. It was not free breakfast as indicated on survey, we had to pay £12 each if booked the previous day, which we did. Party of 4 people."

"All the staff were very friendly and helpful, since I’m disabled. They helped me up and down the stairs and Owen put our luggage in our rental car. Hannah and Beth were also wonderful, with other help. "

"Great location and great service "