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"I would definetly stay here again!"

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."

"Extremely friendly staff nice room and bathroom "

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"Clean room ,friendly staff , 100% deserve another visit"

"The location of the hotel was excellent for the train station and town centre The room probably needs updating the bathroom especially had a noisy extractor fan and the bath was flimsy. Lovely spa and breakfast was nice to"

"The room was spacious and the hotel has plenty of parking. The breakfast was very good and the staff really friendly. We enjoyed our stay and would definitely recommend."

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Went to breakfast at 10am. Some foods not replenished No bread for toast & no hash browns Otherwise good"

"Lovely hotel. Room was really nice and the staff were so nice and welcoming and extremely helpful."

"Very friendly staff"

"Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day"

"Slept really well. 2nd visit. Perfect location. Thank you kel x"