"Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would...
"Overall great. Just a few issues with service especially when you arrive to check in, and all you want to do is get it done efficiently with your family in tow.
So when a guest arrives, please great them. Don’t wait for them to wonder what to do next; so I guessed that the newly installed tablet maybe for me to you use, considering I had been ignored. (No other guests). Standing, there, knowing I am there, not acknowledging or asking if I need any assistance. Not a good look.
Otherwise one...
"Nice comfortable hotel and very central. Easy walking distance from the train stations, docks and shopping areas. Rooms were clean and well equipped with fridge and proper hairdryer. Shower was hot and powerful. Only negative was the room was quite warm."
"From the moment Frank greeted us we had a fabulous stay. All the people we encountered (especially the front desk ladies and Frank) took extra interest in my daughter to make our stay something special for her on her big girl weekend away. Thank you. "
"Lovely and clean , easy to find , car parking was easy enough after Hayley showed us the way around the back, room was so comfy, we had a separate bathroom , so husband got confused and got a little lost, but easy sorted. Breakfast you were spoilt for choice absolutely amazing. Thank you Hayley for sorting the single to a double bedroom without hassle . Definitely would recommend. "
"Lovely weekend stay. The owners are really nice people, the property is absolutely, as was our room. Decent size room for our needs, with everything you could need. Breakfast was fantastic as well"
"Best staff ever reception bar dinning breafast was the breakfastplenty of choices everywhere spotless would stay again notbto be missed shower really good spacious note excellent gor hhe larger person double shower withwideopening only thing could do with handrail as shower dtep up bit high if yourv5.ft2 orless"
"Fantastic location and easy to find. Great service that allowed late check in via key lock.
Comfortable room with lots of electricity plug in points for charging phones, computers etc which is a pleasing change.
Lovely large shower with powerful rain hail.
Room was immaculately clean
Excellent all around, definatly recommend and will use again "
