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"The staff make this place very special. They go out of their way to help you and are just lovely."

"Room was spacious, comfortable, clean and warm. It was very quiet. Bed really comfortable. Parking was extra in the week."

"Lovely staff...clean public areas and bar....clean bedroom"

"Two issues on my visit this time. Both sorted almost immediately. Once again very impressed. My hotel of choice in the area. Highly recommended. "

"Lovely friendly staff. Delicious food in bistro bar. Excellent breakfast. Had a very comfortable relaxing stay. A very clean maintained hotel in a great location "

"Excellent welcoming. Clean and tidy hotel & room"

"Staff were lovely I would stay again "

"Great location, great value and overall lovely hotel "

"Very welcoming, room and bathroom absolutely spotless, great breakfast, very quick, great location, overall perfect stay, "

"Ample parking, spa facilities were lovely and bed was very comfy. Staff were fantastic and would do anything they could to help, make a work stay a lot more enjoyable. "

"Clean tidy nice atmosphere a bit far out from Liverpool city center great location for the races."

"A superb night away from home in a beautiful area. The Pheasant is immaculately maintained. The rooms are stylish and scrupulously clean. The restaurants, again, are beautifully decorated and the food is perfect. Staff are all friendly, polite and generally lovely. I can’t recommend this place too highly."

"Amazing staff!"

"This was our third stay and will definitely be back it is a lovely friendly place to stay and close to town centre. The rooms are very comfortable and the breakfast was excellent "

"Staff were very friendly. Easy base for exploring Liverpool if you need a place to park a car."

"Total comfort during our stay. Accommodation, food, all just what was needed on a November midweek stay. Will return. "

"Everything was brilliant. Will use again !!!"

"Easy check in, great room and excellent location "

"The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . "