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"I would definetly stay here again!"

"Staff were extremely welcoming and attentive."

"It is a very nice hotel and in lovely grounds. The staff were helpful and friendly. It is a shame that there is no lift but staff helped with taking our cases upstairs. The food was good and so was the service. I will be visiting again and recommend it to others."

"Clean room ,friendly staff , 100% deserve another visit"

"Great place. Enjoyed our stay"

"Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day"

"Room was good and in a good location. Breakfast was very overpriced at £15 for what you got."

"Loved the bath tub! Amazing pressure and piping hot water"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Very good breakfast with friendly staff. Very cross at having to pay extra for parking"

"Dirty and tired room. No climate control so was like an oven and waited 2 hours for a fan after repeatedly being lied to by reception that someone was “on their way”. Rooms clearly don’t get vacuumed"

"The shower in the room and wash hand basin were very small , other than that it was clean and tidy and the staff were excellent"

"Everything was perfect"

"Great hotel, friendly staff, good spa, decent breakfast (caters for vegetarians), convenient location, value for money!"

"Very friendly staff"

"We stayed here for one night whilst visiting Chester. Although, not directly in the centre, it is only a lovely 15 minute walk along the canal to get there. The hotel is modern, with reception located at the bar. The atmosphere was lively and you also get a complimentary drink voucher on check in. A nice touch. We used these later and you can get either an alcoholic cocktail or a non alcoholic cocktail. Those are the options. The staff were friendly and helpful. The room itself was clean. They...

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...