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"Breakfast was good. Lady working the tables was friendly and wiped our table for us and got water for my mother in law who was coughing "

"Hotel in a very good & safe location. Very close to train to NY. Very safe environment. Room is big. I choose for two-queen bed room, very comfortable. Btw, room service doesn’t come up to clean the room every day tho or only on request. "

"Staff"

"Great location, comfortable room and bedding, front desk was amazing when we checked in. "

"Descent place for NYC. Price was very reasonable and walking distance to the train station. "

"Good"

"Hotel was excellent place to stay very peaceful and quiet "

"Our experience at this hotel was deeply disappointing and fell far below reasonable expectations of cleanliness and service. The room and linens were not properly maintained. The bedding was unclean, and the pillowcases had visible stains, which is entirely unacceptable. In addition, the bathroom facilities were not functional. Both the shower and the sink were clogged, preventing proper drainage. We made multiple requests for assistance, yet no one came to address the issue during our stay....

"Rooms very small. By coincidence, we had just taken an overnight train. Our bedroom on the train may have been slightly larger than our bedroom at this hotel."

"Good "

"Easy to get to subway station.The front desk is very friendly."

"There is no fridge, no microwave. The rooms were small as described but the room could use maintenance and cleaning. The thermostat did not work at all. I would lower it cause it felt humid and the temp would never drop I had to open the window. The towel heat warmer did not work. The safe never opened either. The good thing is it was located in a convenient location close to time square and lots of food and store options. "

"Mala organización "

"Buena limpieza y atención del personal, el espacio es pequeño pero tiene todo lo necesario. Lo único malo es que no hay elevador y subir y bajar las maletas es un maratón, aunque el personal se ofrece a ayudarte. Todo bien en general"

"No tienen parqueo pero lo demas todo perfecto "

"Bed was comfortable. Excellent location for us (we walked everywhere we wanted to go, including all the Broadway theatres). Shared washroom which was sometimes an issue when people left wet towels lying around."

"Breakfast was included in my rate, but I had to line up every morning at the front desk to get the vouchers for it. Why? "

"It was dirty with pills and bloody wrapped up paper,. Maybe a pad. I didn’t open it. No soap in the bathroom and stains of blood by the window. Didn’t stay, and the front desk is fighting me for a refund. Immediately left and booked another room in a different hotel with my 3 kids "

"Upon arriving we were a little hesitant, the outside leaves a lot to be desired. But this property did not disappoint. It was outdated and I did use Lysol wipes on surfaces in our room. But I wouldn't hesitate to stay here again. Bed was comfortable, room was quiet, elevators were fast. Excellent location to Canal St.subway. Fantastic and clean bodega 24/7 next door. Unlimited free bottles water at front desk and a rooftop terrace. Luggage storage in lobby. Had everything we needed. Great...