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"The comfort of the bed, sheets, and choice of 6 or 8 pillows. Pure luxury!"

"The property overall was clean and welcoming. The rooms are spacious and also very clean, with comfortable beds and a sizable bathroom. Microwave and refrigerator are included in the rooms, along with a freezer slot in the fridge."

"I love that there is parking within the hotel. The room was clean. The staff were very kind. Breakfast was ok. Will stay again"

"Breakfast and what they call a happy hour but can easily be dinner are better than most other hotels."

"There were repairs made to the wall inside the room. Plaster was all over the wall and carpet. The bathroom had clean towels, but the tub was not clean. Used soap and hair still in the tub, on the shower wall and floor beside the toilet. Even saw a large bed bug crawling on the pillow on the bed."

"Great location near Kings Dominion"

"The Best Western person (Keith is his name) managing the breakfast process and area was outstanding. He does a phenomenal job and is a "behavior" model for all Best Western employees. I will stay at this property again because of this impressive person."

"Clean and modern room, great for the price and location. Fridge was great size too. Highly recommend for a one night or two."

"I don’t normally write bad reviews, but I hope by writing this it will prompt Management to make changes. I was hoping for a great stay while visiting family. Instead, it was very poor. I almost checked out right after checking in. The entrance doors had an obnoxious alarm sound the entire stay (4 days). The pool had green algae on the sides of the tiles, they ran out of pool towels (and sheets as I overheard a guest asking the front desk for sheets), the first aid kit in the pool room was...

"Breakfast was good. Did not have time to trythe pool or gym"

"Staff very nice, even when we checked in at 12:30 am. Clean hotel! Great for us for a few hours"

"Bugs"

"Clean room, helpful staff"

"Very quiet"

"Clean and very hospitable."

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"I have stayed at this property several times in recent travel. This time I had an experience with bugs in the room, not in the bed, but in the room. I am sure its hard with many travelers coming and going in a hotel, this will need to be addressed by the property owner. With that said, the staff and hotel manager were accomodating. I was tired and checked in late, I then found bugs in two of the 3rd floor rooms and had to be moved. The staff was extremely helpful and accomodating. Their quick...

"So bad that my wife and I had to eat the $100+ and go across the street to the Marriott. As soon as we entered the lobby we were smacked in the face with the smell of nicotine/weed. “Alright” we said. “ Certainly our room won’t smell like this.”…oh how wrong we were. The room was WORSE. We immediately started getting headaches and lightheaded upon entering. We inspected the room a little and wow I thought hotels were only this gross in movies. The walls were covered in goodness knows what bodily...