Search Hotels Near Hanley Park, Stoke-on-Trent

"Unable to get in touch with the host. Was refused a refund after I went to the property and it was unclean and random person sleeping in the shared areas. Bedroom lock barely attached to the door and furniture in poor state of repair I didn't sleep at the property as I felt unsafe and no refund issued. Does not look like the listing pictures. "

"fantastic all round"

"We stayed for 3 nights, the location of the hotel is great the conditions of the hotel is good, the staff was super friendly and helpful, the service was excellent. "

"Horrendous, the photos were completely misleading I got there and it was filthy, dirty earbuds and a spoon in the wardrobe, kitchen was horrendous, I didn't even want to sit on the bed, I actually cried when I got there and I missed my uni day tried to contact the host and the were horrible z totally out of order and lied, I've never been to a place like it. And other people were in there and had all their messages everywhere,I had to spend more money getting a taxi and a room at the premier inn, honestly absolutely hellish "

"gym was good, enough for a hotel"

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"