Search Hotels Near Hangzhou China Silk Town, Hangzhou

"A stay at the Grand Hyatt Hangzhou is defined by its breathtaking position on West Lake, where the views alone make it unforgettable. Waking to the stillness of the water from your room is pure magic. The rooms are spacious and beautifully appointed, with a sense of understated opulence and thoughtful design. The Grand Club is a standout, offering exceptional service, generous amenities, and a serene space to unwind throughout the day, the only distraction is the children that often accompany parents which is maybe not such a consideration for others paying to upgrade to Club. Our room came with a comfortable bed and excellent linen and towels, which is important to me. With its elegant interiors and unbeatable location just steps from lakeside walks, dining, and shopping, it’s the perfect blend of luxury, comfort, and convenience and so glad we booked the stay. "

"The room is very suitable for 2 of us . The staff is very kind ."

"The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am. "

"Good service and nice hotel "

"It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!"

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"The front desk staff were unfortunately not very friendly or approachable. Most of the time, they just stood there, and it was unclear whether they really wanted to be there to help guests. The floor in my room was very dirty. I had to ask the front desk if they could send the cleaner back to clean it again and bring extra towels. However, it didn’t happen the first time, so I had to ask again. On the positive side, the hotel’s location is good though."

"Nice"

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"