Search Hotels Near Hangzhou China Silk Town, Hangzhou

"Staff, facilities and food was excellent!"

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Front desk staff are friendly and very helpful."

"Good service and nice hotel "

"Good location. "

"Very friendly staff, hotel is very clean "

"Great staff , great location"

"At a very good location and everything within a walking distance"

"Very convenient location, excellent staff "

"unique hotel. The safe is located at the reception desk in the lobby."

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it. "

"lots of amazing carts selling crafts and food, being close to West lake is a plus too."

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

"Location close to the shopping area and main points of interest at the west lake. Room is quite small and without a desk for business, however I loved the decor!"