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Hakoneso

3.5 star property

Photo gallery for Hakoneso

Exterior - Hakoneso (Hakone)
Exterior - Hakoneso (Hakone)
Family Villa | Living room | TV, toys - Hakoneso (Hakone)
Hallway - Hakoneso (Hakone)
Family Villa | Private kitchen | Fridge, electric kettle, high chair, dining tables - Hakoneso (Hakone)
Close to Hakone Hot Springs and Tenzan Onsen, Hakoneso provides amenities such as laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Entire home

3 bedroomsSleeps 10109 sq m

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Add dates for prices

About this property

Hakoneso

  • Family-friendly holiday home remodelled in 2022 and located near Tenzan Onsen
  • Close to Hakone Hot Springs, Hakoneso provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Multilingual staff, coworking spaces and games
    • Local meal delivery service
  • Room features
  • All guest rooms at Hakoneso feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and dining tables.
  • More amenities include:
    • Highchairs, children's dinnerware and children's books
    • Fridges, washers/dryers and irons/ironing boards
    • Electric kettles, heating and electrical adapters/chargers

Property amenities

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's toys
  • Highchair
  • Stair gate

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Games
  • TV

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Coworking space

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Iron/ironing board
  • Meal delivery service
  • Multilingual staff

Things to do

  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • Built in 100
  • Renovated - July 2022

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  • Dryer
  • Parking included
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

About the area

Yumoto, a neighbourhood in Hakone, is home to this holiday home. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Travelling with kids? Consider Hakone Kowakien Yunessun and Hakone Toy Museum. Take the opportunity to explore the area for water adventures such as fishing and other activities like hot springs. Visit our Hakone travel guide
View more Holiday homes in Hakone
Map
462-12 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • A traditional Japanese building with a thatched roof, wooden pillars, and a stone pathway leading to the entrance.
    Hakone Hot Springs
    1 min walk - 0.0 km
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Sounji Temple
    3 min walk - 0.3 km
  • Key Hiraga Museum
    6 min walk - 0.6 km
  • Tamadare Falls
    10 min walk - 0.9 km

Getting around

  • Hakone Yumoto Station
    10 min walk
  • Kowakidani Station
    11 min drive
  • Tokyo (HND-Haneda)
    104 min drive

Restaurants

  • はつ花そば 本店
    5 min walk
  • 箱根てゑらみす
    9 min walk
  • 料理茶屋花さがみ
    7 min walk
  • Timuny.
    10 min walk
  • ハイカラ中華 日清亭
    7 min walk

Frequently asked questions

Is Hakoneso pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakoneso?

Self-parking is free at this property.

What time is check-in at Hakoneso?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hakoneso?

Checkout is at 10:00 AM.

Where is Hakoneso located?

This family-friendly Hakone holiday home is located in Yumoto, within 1 mi (2 km) of Hakone Hot Springs and Tenzan Onsen. Tamadare Falls and Key Hiraga Museum are also within 10 minutes. Hakone Yumoto Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Hakoneso Reviews

Reviews

Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 18 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.2

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephani

Liked: Cleanliness, property conditions & facilities, communication
We booked last minute and it was a great find ! We only stayed one night but we had good time and the house had a lot of room for larger groups
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and filled with amenities. Really love the area as it is quiet. The walk from the main hakone area may be difficult as it was quite a steep walk
Stayed 1 night in Sep 2023
Verified

8/10 Good

Angelita

Liked: Cleanliness, property conditions & facilities
we would prefer to have been able to communicate with any staff or owner prior to getting there. the house was beautiful, complete kitchen. very clean. the rooms were enough for us. the living room was a plus, allowed us to talk and bond, better if there were two showers, one shower for a family of 9 was rather difficult.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, check-in, communication, listing accuracy
Outstanding. Would book again! Exactly as advertised
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quiet neighborhood tucked on top of a hill. Place was clean, modern and well stocked and convenient to Hakone-Yumoto station (10 min walk). Recommend!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice home, plenty of room.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities, communication
Very nice property! Be aware that there is a steep hill if you're walking with luggage to this home.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely wonderful Japanese home, very cozy, large enough for the whole family, many bed and there is a convenience store as well as a restaurant or two not too far away walking. 10/10 experience.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Well equipped, spacious and generally. Perhaps have English instructions on things like air conditioning and kitchen gadgets
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Brooke

Disliked: Cleanliness, room comfort, communication

0/10

Not worth the money I would have been more comfortable at a hostel. Heater was broken and the home was freezing, the water heater didn’t work so there was no hot water for showers or to wash your hands. The kitchen sink was unusable due to a leak. Check out was at 10am however you have to leave before 10am or you will be charged. I wouldn’t recommend this to people travelling the area as it’s in the mountains and it cold you are going to need a heater and hot water
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, room comfort, communication

Good location despite uphill climb

Apartment: Spacious and very comfortable. Kitchen very well stocked. Two bedrooms on ground floor next to toilet and bathroom which made it very convenient for travelling with elderly and kids (tweens). The room on the second floor is nice as a master bedroom. However the ground floor rooms have no blackout curtains / blinds. Nicely furnished. Location: 10min walk to Hakone Yumoto station and many shops along the way, including convenience stores. Good location overall but this is an uphill climb so if you’re coming with heavier luggage, be prepared. We took a cab in so that was easy. This is in a quiet residential neighbourhood but there are a few hotels nearby and one lively hostel a few steps away that serves food and may give a bit of change for dollar notes. Amenities: The washer and dryer have to be separately paid for using a coin (300¥) operated machine. Hosts: not much interaction needed because they gave clear instructions on how to enter. We cracked a glass and they were understanding about it. Overall I’d stay here again if coming in a big group. Just be aware that shops and restaurants close early in Hakone, many by 7 or 8pm.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

First timer to know how to get around

Our first time to experience not staying at full facilities hotel. This property do provide most of the items i.e. towels, tooth brush etc just like most hotel do. As its self check in unlike hotel that front desk will do the rest. To highlight area can be improve like communication can be better if owner are targeting other than Japanese as English will serve as comon communication to most. Hence all communications right from booking to signages back in property good to have instructions in English too. As for upon confirmation for booking email reply good to have both Japanese and English too. In addition, 4 digits pin to access main door duly provide. Our experience costs us quite a bit in making international call to get help for getting accessing code and struggle to speak to cs which speak only Japanese. Delayed for 40mins before we managed to get in. Overall our stay is rather pleasant for 2, this property can accommodate up to 7 persons so bigger family or group might want to consider. Of course some additional costs will be changed by person. Will consider to stay again.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities, communication
LO MEJOR
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yui

Liked: Cleanliness, property conditions & facilities, communication
広々としていて過ごしやすかったです。3世帯で利用させてもらいましたが、全員で団欒できるスペース、寝室は各家庭で分けられとてもよかったです。収納スペースもたくさんあり、荷物が部屋に散らからず快適でした。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Shiori

Liked: Cleanliness, amenities, property conditions & facilities, communication
快適に過ごせました。
Stayed 1 night in Aug 2023
Verified

8/10 Good

karsten

Liked: Cleanliness, room comfort, communication

Dejligt hus til stor familie

Dejligt og velindrettet hus med god plads (tre soveværelser) og en god stue/køkken. - Fin beliggenhed til byen og onsen. Dejligt med parkering tæt på. Kommunikation om nøglekort kunne have været bedre. men dejligt, at værterne svarede med det samme.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

kyungja

Liked: Cleanliness, room comfort, communication

좋은 숙소에서 잘 머물렀습니다

하코네소에 4박을 머무는 동안 모든게 갖춰져 있어 불편함이 전혀 없었고 5자매가 너무 편안하게 잘 지내다 왔습니다 깨끗하고 정갈하게 정리된 숙소라 다음에 하코네를 간다면 또 다시 하코네소에 머무를겁니다 역에서 그닥 멀지 않았고 오르막 길이 있었지만 길지 않은 오르막이라도 캐리어를 밀고 가는 것이 조금은 힘이 들 수도 있지만 그정도는 충분히 감수 할 정도 이었습니다 정말 깨끗한 숙소로 추천합니다 8명정도는 충분히 지낼 수 있을겁니다 식탁이 8인용 원탁이 있습니다
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

HOEROK

Liked: Cleanliness, room comfort, communication

가족여행이었습니다.

모든 부분에서 만족했습니다. 넓고 청결하고 아름답고 안락한 숙소였습니다. 하코네에 다시오면 또 머무르고 싶은 곳입니다. 추천합니다
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Brenton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Apr 2025
Verified

8/10 Good

HARUKA

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

TAESU

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Verified

8/10 Good

Suli

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2023
Verified

8/10 Good

Sheen

Liked: Property conditions & facilities, communication
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ryosuke

Stayed 1 night in May 2023