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"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Decent room and staff"

"Lovely room and good breakfast with helpful cheerful staff."

"Excelente"

"Staff were great, food good and great location would return."

"We stayed 2 nights, staff asked if we needed any cleaning or replacements in the morning. A full English breakfast was served each morning. We had an evening meal the one night with a good choice. This is an Inn so there's a bar which wasn't too noisy the nights we stayed. Friendly staff. We will book again as ideal for areas we wish to visit."

"no issues"

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Lovely hotel in beautiful surroundings. Large room with comfortable bed. En-suite included bath (preferred by wife), while the shower, above the bath, worked pretty well. Staff very friendly and helpful. Good full Welsh breakfast, lighter options also available. Good varied dinner menu (we ate there three times). The dog was made as welcome as we were, and we hope to return."

"Cleanliness"

"All good"

"Great! Immaculate rooms, lovely staff, good beer and nice location in the wonderful town of Usk."

"Nice stay, friendly, helpful staff, lovely room decoré/amenities"

"Very comfortable room and an excellent host"

"There’s a good pub with food about 1 mile away"

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking."

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up."

"I fled from a domestic altercation. The staff ensured my safety and identity was protected and went over and above to ensure my needs were met. I can’t thank them enough for the professional compassion, humanity and kindness I was afforded. My room was a beautiful safe sanctuary , the hotel was a place to heal and recover in the spa pool and to relax on the balcony soaking up the sun fresh air and wonderful vista."