โรงแรมและที่พักในGuaynabo

"Clean room Porter was very helpful with luggage- took luggage all the way to the bag drop off counter"

"Nice place"

"Lo único malo que no lo encontraba porq está en el 4 piso de un hospital 😂😂😂pero por todo lo demás excelente la gente súper la atención bien y las habitaciones muy cómodas y limpias y barato perfect 👌"

"Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it."

"Todo perfecto como siempre! Recomendado al 300%"

"The staff were extremely professional and pleasant. The rooms were clean. The complimentary breakfast was very good. The furniture in the room needs some updating but I would stay here again."

"The room was clean, the breakfast was really good and the staff too but the pool area was dirty"

"Issues with double charging A week after check out and still getting charge for the room Spoke with manager and confirm an issue with accounting. And not refunds has been made"

"Great staff and very helpful, awsome rooms for a quick sleep and cozy.. Air conditioning was great but I would have liked to have the room colder but there wasn't a remote control to adjust the temperature."

"We stayed at the royal sonesta July 2026 for 5 days. The whole duration of the stay they had elevator problems. I have mobility issues and we reserved an ocean view room which was on the 16th floor. The 3rd day of our stay we had to leave early for an excursion and we had to come down the stairs 16 flights because the elevators were not working. Later that day waiting for the elevators to go up took so long and the elevator cars were so packed . Our phone in the room was not working either we...

"Close to the beach."

"Everything ok with the room, and the customer service ok but the hotel has a lot of hidden fees and they don't tell you until you check out, you see extra charges on your card and also they don't send you a receipt to see what are those charges you call them and they tell you what are those charges but never sent you the receipt."

"The hotel was cute and clean. The private parking was extremely convenient. The only thing I did not like was the key. The key gave us access to the room but did not give access to the building. We had to ring the bell and wait to be buzzed in every time we came in and out. That was pretty awkward at night, I kept feeling like I was preparing myself for the walk of shame. Lol other than that all was good. I stayed 3 nights in total. Cool."

"Charges daily MISCELLANEOUS fee, after 7 days I was there an extra $450.00. That’s on top of the grand total."

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"Good stay"

"The property was clean and neat. However, I was not provided with the room that I paid for online. I was provided with a very small room on the lower level with no balcony or windows. When I informed the front desk of the error, I was informed that no other rooms were available since they were sold out. Since I was in Puerto Rico for a family emergency, I was stuck with whatever room they decided to give me. In addition, their vending machine requires the download of an app to purchase drinks/...

"La idea de este hotel es increíble, sin embargo, no es un All Inclusive al cual estamos acostumbrados. Para la experiencia All Inclusive se debe pagar adicional, y tienen diferentes paquetes, no puede ser comparado a un all inclusive de Punta Cana o Cancún. Adicional, tienen algunos anuncios para atraer huéspedes, pero aún no los tienen disponibles. Los boogies no estaban disponibles y las veredas que promocionan no están completas. Deben tener una promoción que refleje lo que ellos proveen, no...

"The property was wonderful, staff were very nice and super helpful, and the close proximity to beaches, shops and restaurants made our stay memorable and enjoyable."