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Amazing property. Beautiful, quiet and cozy. The Superior tent was so sweet. We loved how isolated it was. The spas are great and the view is beautiful. Dinner was very good and perfectly priced. We will definitely be back.
Sophie Marie
Stayed 2 nights in Mar 2024
6/10 Okay
Elody
Travelled with partner
8 Mar 2024
We liked that there was a spa, but our total cost was 350 for a night. The price definitely wasn’t worth it. It was a quiet place though. Really hard to get to, broke a couple pieces on my car just getting there. We ordered a continental breakfast and it was mentioned in the email that we could expect it in our fridge in the room. It wasn’t there and there wasnt anyone at the entry to help us, we had to get help from other visitors. What’s bothering me is that it wasn’t mentioned anywhere or by anyone that the breakfast would be downstairs in the fridge. The bed was basically two single bed side by side and the shower wasnt holding properly. The general ambiance of the place is good but definitely not worth paying 350$ for a night. I would rate it 6/10
Elody
Stayed 1 night in Mar 2024
Response from Philippe on 8 Mar 2024
Thank you for taking the time to share your feedback with us. We appreciate your perspective, although we must admit we were surprised by the sentiments expressed in your review.We take great care to ensure that our pricing and services are transparent and clearly communicated to our guests. All details regarding room rates and spa access were outlined both on the booking page and in the confirmation email you received. You also wrote to us through our website to let us know that you would enjoy the room and the spa, in a form that included also an explanation of the prices.In truth, your stay with us seemed to be a brief one, as you only utilized the room for sleeping, having been absent for the majority of the evening and departing early in the morning. Regrettably, this limited your opportunity to fully experience the exceptional service we strive to offer to all our guests.During our conversation this morning at check-out, there was no indication of any dissatisfaction with your stay, nor were any concerns raised similar to those expressed in your review. I even took the opportunity to remind you of your access to our thermal station until 6 pm today, yet you mentioned having prior commitments.We are perplexed as to why you have chosen to share such a negative review with the world, especially when we were readily available to address any issues and ensure your satisfaction (Our 24-hour service is always available for guests to contact should they require assistance). As a team dedicated to providing exemplary service, we take great pride in the experiences of our guests and regret that you may not have had the opportunity to fully enjoy what we have to offer.We remain committed to delivering the highest standards of service and hospitality, and we sincerely hope to have the opportunity to welcome you back in the future.Best regards,
What a wonderful getaway! Massages were top notch, the property is absolutely beautiful, dinner was good with amazing piano entertainment along side, and all the amenities are superb (hot tub, sauna, wood stove room, hiking).
Beautiful location. Amazing food, drink and atmosphere for dinner. Live music, piano and singing placed this experiece over the top.
Colouring of water coming out of the tap, toilets, baths was the only negative feedback (mineral colouring yellow)
Wood fire in dining area and outdoor gazebo/ sitting area at night were so cozy.
Price was very reasonable and actually inexpensive for such a decadent and blissful experience.
Such a great stay. Very friendly staff. Delicious meal for supper. Amazing sunset view and I really enjoyed the prenatal massage. Great weekend getaway experience.
Christina
Stayed 1 night in Aug 2023
8/10 Good
Christina
Travelled with partner
3 Jul 2023
Liked: Cleanliness, staff & service
I loved the deluxe suite and king bed. Would love to see in the winter.
Location was great. Getting there finally after driving 550kms at 70kms p/hr on a spare tire, having experienced a flat, was heaven.Both confit and filet mignon were great.
Maybe warning that continental b.fast was in fridge would have bee helpful. Found it by chance when leaving room. Nobody at desk to settle bill, and no telephone # to contact to do so.
Great view of the area. Dinner meals were good and abundant. Room was rustic, spacious and light. Great bathroom.
Bathroom amenities were limited. Not best time of year to go, lots of rain and wind.
This was a very peaceful getaway. The staff was really friendly. The dinner was very good and the bonus was that we had live music. We plan to go back in the summer.
Heidi
Stayed 1 night in Dec 2021
8/10 Good
Cyd
24 Dec 2021
Liked: Cleanliness, staff & service
Reboot at eco highland spa
The location is beautiful...above the summit road, overlooking the mountains of the Laurentians.
The staff are wonderful, very welcoming, and helpful.
The best part is the delicious food with a piano serenade from the owner!! His voice was so magical that I had to stop eating and just listen to his songs!
What I learned from the experience,... stay in the cottages or tents out in the woods to be closer to nature and enjoy the quiet environment.
Cyd
Stayed 1 night in Dec 2021
8/10 Good
Melanie
Travelled with family
3 Oct 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff is super friendly. But unfortunately coffee machine was broken no hot breakfast in the morning. The tent we stayed in need to be cleaned probably was very dirty and cobwebs everywhere the door doesn’t close properly. The bed was very cozy.
Unbeknownst to us, our reservation was for a tent and not a room. Initial shock gave way to an enjoyable and unique experience.
Spa area with hot tub and sauna were great with an amazing view of the valley below.
Staff was very welcoming. Room was clean. Only issue: walls were thin and thus we could hear others speaking while we were in our room. Overall, a great stay.
Sam
Stayed 1 night in Jan 2020
Response from Philippe on 15 Jan 2020
Hello,
Thank you for your appreciation and your good words for our staff.
For the noise, we are surprised since our walls are insulated on each side with vibration resistant bars, sound proof panels and sound proof wool and are twice as thick as regular walls. Our doors are also sound resistant.
Normally, the sound from other rooms is minimal. We will verify if everything is working fine, particularily the adjustment of the doors.
Maybe other guests left their door opened also?
We are sorry for this inconvenience.
We thank you and wish you a beautiful winter.
Best regards,
What an incredible spot on the top of the world. Surrounded by nature and peace. We really loved everything about our experience at the property. It was hard to leave...really hard!
We really liked the views from the hot water pools and inside the dinner areas. Dinner was amazing, very surprised by the presentation and preparation of the food - very delicious (all of it). Very friendly and accommodating staff, they were always ready to help. Highly recommend and would definitely go back in the summer time.
La chambre standard était très confortable et les repas étaient délicieux. Parfait pour ceux qui souhaitent se reposer dans un endroit calme et agréable en ayant l'impression d'être au bout du monde.