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"Room 128 was musty smelling. Bathroom has rust stains, cracked/missing caulking, room floor has chips/gaps at the wall. Peeling paint, water stains in closet ceiling area. Room needs to be updated. Hoping I can attach some photos to show. Water has to be getting behind the walls of the shower. Was only passing through and only stayed for a quick night. If I was staying multiple nights, I would have asked for a different room. Travel this route regularly. Will definitely try another place...

"No variety for breakfast."

"Service is very nice ."

"Very friendly staff even on a concert night I arrived early and was pressed for time ...and even though the front desk was busy cleaning rooms she managed to check me and get me where I needed to be on time..... Rooms are very well kept, clean beds nice pressure in the shower honestly no complaints at all."

"Clean rooms! Attentive staff - very friendly & helpful. Morning breakfast was great with a variety of options. Convenient to restaurants, shopping & downtown Knoxville about 20 minutes away. Prices for the rooms were excellent. Well worth staying here for conventions or other activities."

"Property and room were very clean, staff was very pleasant, breakfast was sufficient with waffles, hard boiled eggs, biscuits and gravy and more. We are a repeat customer and will return."

"Always a good clean visit with no issues"

"Very clean room. Breakfast was typical for this type of accommodation. Staff were helpful and pleasant."

"It's great that the place is pet-friendly. We didn't try the breakfast, but the nightly fresh-baked cookies were appreciated. We encountered bugs in the room, and we were told it was roly-poly season. The front desk offered to move us, but since we had already settled in, we chose not to bother with the move."

"Property almost looks brand new. Easy check in! Check was a breeze also. Room was very clean and smelled fresh. Bed slept pretty comfortable and AC was cold. I will definitely book here again my next visit to Knoxville, TN."

"Our room for the first night had an air conditioner unit that rattled and when the compressor kicked in it was very loud like groaning. It also didn’t really cool the room down. We let front desk staff know the next morning that it needed to be looked at and the guy was extremely dismissive. All he did was write our room number (413) on a scrap of paper and went back to looking at his computer screen. When I asked whether anything would be done about it he let me know they had no maintenance...

"Staff, Breakfast was good"

"The room was good, we did notice a little moisture mold in the bathroom & told them on our way out. They thanked us for letting them know. The staff were excellent & very polite. The breakfast was great"

"We had an amazing time here! The staff went above and beyond to make us feel special and well taken care of. The breakfast was delicious, and everything was spotless. There’s plenty to do in the area, and it was an overall wonderful experience!"

"The staff was very friendly. The location was great in the room for clean."

"I liked that the room was quiet and bed was comfy and the room was clean"

"Tiffany checked me in and was very helpful and kind. The only negative issue I had was no hot water in the shower."