โรงแรมใกล้ท่าเรือ Gran Puerto, แคนคูน

"The hotel is conveniently located in Puerto Cancún, close to really good restaurants, shops and the ocean. The rooms are modern, clean, and offer great views. Amenities such as the gym are well maintained, and the food is good as well. Where the hotel falls short is in the level of service. While the staff are generally courteous, they are not particularly proactive or attentive, and do not consistently go above and beyond to ensure guests have a positive, seamless, and convenient experience....

"We had a wonderful vacation! The room was beautiful and clean. We loved that the mini bar was stocked with a variety of drinks for everyone. The view from the balcony was breathtaking. We had a lot of fun participating in the hotel activities. My son learned how to surf and play pool volleyball with the sweetest lady and we also participated in water aerobics and music trivia with Zeus-who was very outgoing and fun. The beach at the resort wasn’t our favorite due to the sargassum but we did a...

"Nice pool and bar and 7/11 next door. Could have been cleaner. Area didn’t feel safe at night"

"They have a courtesy room cleaning, honest and kind staff, but the price has gone up"

"Todos son muy amables siempre! Me encanta"

"Super ubicaciones y muy cómoda"

"Un lugar mágico, hermoso y tranquilo. Muy bien ubicado. Solo falta que la cocina este abierta en la tarde. Citlali y Nicole las 2 chicas de la recepcion super agradables y muy serviables"

"Clean"

"Pésima experiencia, me tuvieron que cambiar de habitación 3 veces y eso que solo me había quedado una noche, cada habitación tenía fallows ya sea en agua, aire acondicionado, el baño, ect. Cuando pedí que me cambiaron noté la actitud de las personas en recepción muy grosera y poco dispuesta a ayudar."

"Great clean property, highly recommend!"

"I have stayed here several times over the years but they have gone down hill. The hotel was fairly empty but they placed us in a room with a broken shower. They fixed that but the thermostat would not work so they tried to replace that but that led to an electrical issue that they were not able to fix so they but us in new room. It would have been better to check the rooms that everything is working before checking people in a room."

"Habitaciones limpias"

"Hola todo bien"

"Location, but need new mattress and better internet, cable or regular TV we could not used the TV at all,"

"Todo bien, sólo lo utilice para dormir 😪."