โรงแรมและที่พักเกรซ เบย์ ฮิลล์ส

"Thank you"

"Not what I would expect from a ritz. The service was not good beyond the lobby. Not the cleanest or well kept spaces."

"We have visited the hotel six times since 2018 and always wanted to return because it felt like home, but we have decided that this was our last visit; we feel there are several areas where standards have slipped and improvements are needed. The service upon arrival and at the reception desk is not what it used to be; the staff seemed unenthusiastic about working. We weren't the only ones left sitting for hours—we were repeatedly told they would try to get us a room, yet it never happened. Many...

"The room was beautiful and staff was very sweet . The decorated a little bit for a special occasion. The room was very clean and really big fully equipped we had the luxury honeymoon suite, only down fall was no pool on property"

"Everything was spectacular !"

"Loved staying here"

"Resort was very clean, rooms very comfortable well put together and the balcony was larger than expected. We enjoyed our time here and the location has shuttles to take you to the sister resorts too. It is walking distance to many other shops / restaurants. The only downside is there is only one restaurant but it was very good and lower priced than others. Staff was extremely kind. Overall would book one."

"Nice and clean Hotel . Restaurant very good on 6th floor"

"Está decente limpio tiene todo lo esencial en la cosina un sofá cama éramos 4 ,a 3 minutos caminando playa servio limpieza a diario hay gym"

"The hotel staff was amazing very friendly and warm. Hospitality was great. Unfortunately the baby bistro restaurant manager was awful very unprofessional and is not pleasant. I had to speak with the owner about the management at the Bay bistro restaurant. The owner was very nice and he comped me $100 for dinner to make up for the rude restaurant manager.! I will stay at the hotel again. I loved it for the location of the room was literally steps to the beach. I will definitely return to this...

"The staff was amazing and went above and beyond to make our stay enjoyable. I want to give a special shout out to Juju, Deja and Peter. The rooms were clean, pool was beautiful and food was delicious. We will visit again."

"Beautiful beach, perfect! Staff friendly and helpful. Easy walk to grocery and restaurants on beach or sidewalk. Comfortable bed. Only complaint is blackout curtains did not function."