"I booked my stay at The Bostonian for 4 nights. When I got to my room, it smelled horribly like smoke. I immediately went downstairs and requested a new room. I was given the room right next door to the first room. I decided to just roll with it, but when I returned later that evening, the room smelled like smoke. I felt sick of the smell all night. Then as I was walking out in the morning the whole hallway smelled terrible, like humid/musty. The drain in the bathtub was shut and there is no way...
"The concierges were wonderful and helpful, but many times the doormen were on their phones while we were coming in and out holding bags etc and not really paying attention to the guests as much as they should have. Rooms were clean but on the smaller side, but very skimpy on the body wash. We got a tiny little bottle each day for two of us. I know we could have asked for more but was a bit strange. Location was really fantastic and close to everything. And again, the front desk people were...