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"Staff were very helpful when needing to correct an issue with the room due to door lock malfunction."

"I stayed friday-sunday and I had to switch rooms on Saturday due to my tub filling up/backing up as I took a shower but they waived the entire resort fee so I'm still sticking to my word that everything was perfect, rooms were very clean and peaceful, it felt like home away from home and I'll definitely be returning ☺️ "

"bien ubicado"

"We had an issue with the heating in our room. The staff very quickly tried to remedy the problem, and when it couldn’t be fixed they quickly moved us to a new room. All of the staff were friendly and helpful. The breakfast was very good. Nice variety, and very clean. "

"Great "

"The hotel was very convenient and close to the airport. (Which I really loved) the hotel was clean and the price was reasonable. Only complaint is that I booked a King size room and was put into a double bed. When I called the front desk and let her know she apologized and changed our room. But guess what it was for another double bed! I decided not to call back because what would be the point. "

"Had a group of 10 rooms, traveling for business. Arrived late (around midnight) and the 2 gentlemen at the desk had our keys ready and made the check in process simple. Thank you!"

"Greay"

"Rooms are always nice and clean, convenient to the highway. Staff is kind and helpful!"

"The Hyatt isn’t what it used to be. It may have been in an older room on the 11th floor but there were parts of the carpet that were a little sticky in the bathroom floor was sticky as well. I had to wipe it down. There was also long brown hair on the outside of the toilet basin. Got an early check in and the bar area was open and nice"

"Room is clean and comfortable. Staff is kind and helpful!"

"Hotel Chicago was an ideal stay close to the United Center. The event was walking distance, the hotel was simple yet chic and the service was excellent. "

"Everything was wonderful. Staff was very accommodating. "

"Unfortunately the pool closed 9 pm we didn’t get a chance to swim "