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"A great place to rest with a lot of good restaurants nearby. The room was clean and comfortable."

"Clean room, helpful staff, well lit, nice swimming pool, close to shopping/restaurants"

"Excelente"

"Very nice stay for the 1 day"

"Property was clean. Bed was not comfortable. And bathroom mirror was hung too high to be usable for getting ready."

"My room had roaches, and the TV did not work.The whole experience was terrible.I do not recommend it to nobody"

"Overall this place is just a wreck: elevator broken, water fountain broken, exposed screws in bathroom, no outside doors locked, dirty hallways and stairs. It’s a Quality Inn, so manage your expectations."

"The staff was very kind. The room doesn’t have carpet however there was a lot of hair on the floor and in the tub. I think it’s great they have an area for people to hangout and bbq. However we were there on business and needed to rest… doesn’t make sense to have that outside of someone’s room. Again, really appreciate the staff being so kind."

"👍"

"Great, quiet location near some good food places as well! Breakfast was well stocked and the room was clean and in good condition."

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."

"I’m sure after Reno is done it will be great. However while we were there,we come home and find our room open and belongs moved so our air could be removed and cleaned. Contacting us before would have been nice. Return back the next day and carpet in hall and molding being removed. Nails from molding and carpet tack sticking up in front of our door. For these rest of our stay we walked on dirty concrete floors. How considerate management could have been to offer a discount for the noise,...

"Great staff"

"The hotel smelled like urine in the lobby and elevator when we checked in, then we were given a room that was occupied. The room had no black out curtains and very limited amount of towels. Refrigerator did not work."

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"excellent service"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor."