โรงแรมใกล้ศูนย์วัฒนธรรมเฮมเมนส์, เอลจิน

"Room was Clean. Staff was helpful"

"We just needed a quick place to sleep, and this worked well. The place is a bit dated, but it was clean, felt safe, and the staff we interacted with were helpful and friendly."

"Nice place!"

"The fire alarm went off at 5am. I had to leave with only 3 hours sleep on Mother’s Day. Nobody apologized or anything. "

"Carpet and flooring was dirty and in disrepair "

"The rooms were clean and the staff was friendly and helpful. The gym and the laundry room was very clean and well maintained defiantly an enjoyable experience."

"The room was very clean. The front desk was very gelpful. The breakfast was very good & the attendant was very nice."

"When I arrived at the hotel to check in l, the staff informed me I had booked for the incorrect day. While I was standing at the front desk I told the person I would cancel that reservation and immediately rebooked to stay that evening. I was told to contact Expedia regarding a refund. I did contact Expedia, who contacted the hotel and they refused to refund me for the cancellation, even though I rebooked that same night. I’m extremely disappointed in the hotel management for their decision."

"Staff very nice. The hallways always smell of cooking and old carpets. My electric STOVE was screwed shut ! Was told it was for Safety. Well, i didn't book a room without a working STOVE. "

"I booked my trip back in January. We planned to stay the weekend in Hoffman Estates because my daughter graduated the weekend of May 17. We were expected to check in May 16, and before we arrived for check in the hotel was already trying to process a payment. I’ve never booked anyplace and a payment was collected before I could even arrive. They made 3 attempts and they were all declined because I keep my card locked for obvious reasons. Someone from the hotel ended up calling and asking if I...

"My check in experience with Kenny was very positive. He was polite, friendly and efficient."

"My first choice of where to stay. "

"The breakfast was lack luster even for an included continental breakfast, and the indoor pool was so cold even my daughter didnt want to be in it. And she like most kids usually has to be told when to get out of the pool even if its too cold for her own good. And, the pool was the main reason we went with this property instead of a less expensive option"

"no carpet; very small & few pillows, no hand towels, very thin bath towels, really bad coffee"

"Breakfast and a clean room were a great"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Hotel is OK, guest are not"