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"I found some nail clippings on the carpet at the side of the bed. Wall was stained with a large coffee splash. Very poor soundproofing between rooms. Rooms and bed quite small, heating didn't work so room was cold. No fridge. Breakfast was particularly poor. Watery, tasteless orange juice. Bacon tasted only of salt, sausages cheap and tasteless, stale loaf left out from one day to the next."

"Parking available and easily walkable to the main road with regular buses into York centre Great breakfast Only complaint would be the sound proofing of the rooms and cleaning early morning that disturbed us"

"the whole vibe is a little tired, staff was friendly but not massively helpfu, dinner in the bar was ok, breakfast was inconsistent"

" We had to be moved as room smelt strongly of smoke"

"Convenient location bed and pillows quite hard, little things like one of our towels had a hole in it let the place down a little. Breakfast was a bit disappointing. I was greeted and seated by a nice member of the team but after that nobody came anywhere near me so i couldnt ask for coffee or fresh eggs as i had hoped so stuck with some toast and apple juice. Hot food looked ok "

"Very clean and comfortable. Staff were very friendly and helpful. Great choice for breakfast and food in restaurant was very good "

"Dated furniture and decor. Room was comfortable and clean. Very quiet, you wouldn't think you were only yards from a main road. Ample car parking. Bus stop just outside main gate with plenty of buses into city centre. Breakfast was excellent. "

"Great stay"

"Fantastic location. The property’s on street parking is very convenient. Lovely breakfast and staff. Bed not the most comfortable."

"Room old dates needed replair Policy not followed in regards to 15 year old and gym "

"The bathroom was lovely and great toilet paper quality and towels, nice toiletries too. Nice tea tray and bed was comfy. However there was a gaping hole filled with cobwebbed pipes and the view out of the window was over bins. The room was cold but a portable heater was provided and sufficient. Dinner was great, the food was of an acceptable quality but the star of the show was the staff that served dinner. They were not intrusive, but were so helpful, a great steady pace of service. They...

"Everything was great "

"Stayed one night everything OK"

"Lovely hotel, lovely staff, lovelyer breakfast "

"good "

"Very good hotel. Cosy room, comfy bed and very clean. Staff friendly and helpful. Would recommend staying there. "

"Fabulous new hotel and lovely room. Room was warm though with no opening windows and fresh air. AC wouldn’t stay on so may be a teething problem. Room was fabulous apart from that. Hot breakfast items were lukewarm which was disappointing. Plenty of choice. "

"We were pleasantly surprised with this hotel. The staff were so friendly especially Donny at reception. Front of house can really make or spoil a stay. The rooms were spacious and they accommodated all our guests with rooms close to one another which made it much more relaxed for us. Parking was also included and breakfast which had a variety of options. Would stay here again for sure. "