Near Canal City Hakata and Tenjin Underground Mall, Hotel New Otani Hakata provides a hair salon, dry cleaning/laundry services and a bar. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free Wi-Fi
Air-conditioning
Bar
The current price is ฿3,412
฿3,412
฿4,316 total
31 Aug - 1 Sept
VIP Access
See the benefits you'll enjoy with VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Chuo Ward, a neighbourhood in Fukuoka, Hotel New Otani Hakata is in a shopping district and near the airport. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Check out an event or a game at Marine Messe Fukuoka, and consider making time for Fukuoka Anpanman Children's Museum, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Watanabe-dori Station is just steps away and Tenjin-minami Station is 9 minutes on foot. Visit our Fukuoka travel guide
Tenjin Underground Mall and Fukuoka Anpanman Children's Museum are located near Hotel New Otani Hakata, which provides a hair salon, dry cleaning/laundry services and a bar. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
A reception hall, a porter/bellboy and multilingual staff
Concierge services, a vending machine and luggage storage
Guest reviews speak highly of the helpful staff and proximity to public transport
Room features
All 372 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
Bathrooms with bidets and shower/bath combinations
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Parking on site (JPY 1,500 per day)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
4 restaurants
A bar/lounge
Restaurants on site
Green house
Sembazuru
Taikanen
The Castillian Room
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Spa
In-room massages
Accessibility
No lift
Thin carpet in room
More
14 floors
Ballroom
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Electric kettle
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of JPY 1,000 apply to children ages 4-6, and JPY 2,200 apply to children ages 7-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Guests must be at least 20 years of age to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 2200 for children
Self-parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hotel New Otani Hakata pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel New Otani Hakata?
As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on 31 Aug 2026 start from ฿3,412, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel New Otani Hakata?
Self-parking is available for JPY 1500 per day.
What time is check-in at Hotel New Otani Hakata?
Check-in start time: 2 PM; check-in end time: 2 AM.
What time is check-out at Hotel New Otani Hakata?
Checkout is at 11:00 AM.
Where is Hotel New Otani Hakata located?
Located in Chuo Ward, this hotel is within a 10-minute walk of Yanagibashi Rengo Market and Tenjin Underground Mall. Canal City Hakata and Fukuoka Anpanman Children's Museum are also within 1 mile (2 km). Watanabe-dori Station is only a 2-minute walk and Tenjin-minami Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.