"No information on website that all rooms are not wheelchair accessible and have STAIRS! We have big luggages so need to solve problems of getting on stairs.
No staff at the place and no CCTV in risk zones, that i wonder it is quite dangerous in case other guests does not lock the house, or have intention to do crime to other guests who share the same house.
Good points are free self-service laundry and dryer, the classic ancient style of Japanese house sharing 4-5 rooms of stay.
"
"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "
"ที่พักสะอาดและบริการดี อาการเช้าดีเยี่ยม มีบริการรถ shuttle bus ระหว่างโรงแรมไป kawaguchiko station ด้านหลังโรงแรมติด kawaguchiko lake ด้วย ให้ความเป็นส่วนตัวสูงดี"
"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "