โรงแรมใกล้ตลาดฝรั่งเศส, ชิคาโก

"upon arrival i was presented with disgruntle staff and a lobby full of unsatisfied customers. the system was down so they werent able to check anyone into any rooms, when assigned a room it was with a key card so you had to leave your room unlocked or wedged open due to limited staff with master key cards for the rooms. property was recently renovated so its clean."

"I had an unusual situation where I started choking in the restaurant and staff had full attention to me to make sure I was ok. Also gave extra water to go. As a whole a fantastic hotel, has everything you need. Great restaurant and room service. The room layout is really exceptional and comfortable. There is a desk with chair that can be used for remote office and eating. I don’t see this in most hotels. Also a chair to lounge in. All else in the room is all you need as well such as a...

"Good price for the area. Free breakfast was nice but due to a large group we were not able to take advantage of it several days"

"Very far from most popular activities. It was an okay stay but the room had a weird scent, so did the towels and overall everything just appeared dingy. I personally wouldn’t stay here again but it’s most definitely not the worst hotel I ever been in. The breakfast was not bad and the staff were nice."

"Needs more maintenance"

"No aceptan a personas con 20 años como yo así que perdí mi tiempo y fue un desastre porque me quedé sin hotel y las personas en la recepción no fueron capaces de buscar una solución para mi"

"The room was clean. We decided to stay an extra night and they were able to keep us in the same room and we were grateful for that. They had cookies when we checked in and cold water. The staff was helpful in directing us to places we needed to go."

"We came in for a wedding and the hotel was close to everything for us"

"Great to get to downtown Naperville Safe place By the Naperville police department"

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"I’m extreme critical of cleanliness and clutter and this hotel exceeded my expectations. The facilities are well maintained and the staff are very friendly. I plan to book again when we stay in Naperville."

"Great stay"

"Clean room. Friendly staff. Easy access to restaurants, shopping, etc. Good breakfast choices."

"Nice and quiet facility. Easy access to everywhere."

""Absolutely disgraceful experience. Called ahead the same morning to inform them of a late arrival due to flight delays. The front desk confirmed we could check in whenever we arrived. When we showed up exhausted at 3:30 AM with elderly family members after a long international flight, they flatly refused to honor our booking claiming no rooms were available — despite our confirmed reservation and prior phone call that same day. We were left stranded in the middle of the night with no...

"We booked a night at the Sonesta Simply Suites for the night and checked-in around 9:30pm. Check in went smoothly, but we immediately noticed that the hotel hallways and elevator were filthy on our way to our room. Upon entering the room assigned we noticed an odd smell. The room did not smell clean and we very quickly noticed that the room was so disgustingly dirty. It was clear that the room had not been cleaned in a very long time. The table was filled with sticky residue from old drinks. The...

"The hotel and accommodation were exactly as expected and matched the description provided. The amenities were satisfactory, although the gym could have been better equipped and offered more space. The breakfast met expectations, and the staff were friendly, professional, and helpful throughout our stay. We stayed at two different locations of this hotel chain in Chicago, and both maintained a consistent standard of quality and service. Overall, it was a pleasant experience."

"The property was undergoing repairs and ci structuring . My room was updated very spacious . The Staff made up for the other deficiencies in the Hotel . Extremely welcoming , professional Nicole , Natalia , Mackenzie? Provided top notch Customer service . Bar Staff was also welcoming and accommodating!"

"Bathroom was kinda small"

"Nice upon entry of the hotel but seems as if only one elevator out of three was working and very poor lighting in the hallways"