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"Clean, comfortable room and well-kept facilities. Staff were friendly and helpful. Excellent location — super close to dining, Allstate Arena, and the Centric area. Would stay again."

"Got stranded for 1.5 hour waiting for a shuttle that never came.. Rooms advertised as queen size but they are much smaller Terrible service Never again "

"Well rested after my stay!"

"Close to airport"

"Shuttle pickup from ORD is by prior arrangement. We forgot to call so there was no pickup. The hotel is aging but clean. Very comfortable beds but the pillows were tiny. We didn’t have breakfast but did eat at the restaurant. It was unremarkable. "

"My 2 nd time here .Mostly everything went well but there were some questions about the breakfast that was included but was not clarified earlier until I asked in detail (since the morning of the check out date no breakfast buffet was provided and we had to order not to exceed $US 50 per room ) so eventually we ended up not having to pay more."

"The room was great, very big and spacious. My room was right by the stairs and in a very convenient location. I had easy access to vending and the pool. The breakfast every morning was wonderful!!! The airport transportation was fast and efficient. I wouldn't mind staying here again."

"Very clean and new feeling"

"Everything is great but paid parking for guests it is too much. I am staying there and off course I will arrive with my car."

"There were ants crawling over things in our room and on our bed. The staff has the personality of a doormat. The check in attendant was on her cell phone the entire time. She said nothing to us other than “sign here”. The building is old, run down, the rooms are the same. The bathroom leaves A LOT to be desired. During our stay, the fire alarm went off at 11 pm and we had to exit the building but no explanation was provided on if it was safe to re-enter or an apology to stand in the cold. ...

"The bartenders were wonderful and the breakfast was amazing. The showers could be upgraded to a walk in to make it easier and roomier to use but overall a wonderful stay."

"Great stay"

"Everything was ok and clean. Although I did not like being charged $24/day for parking in an empty parking garage."

"Comfortable stay. Thank you. "

"Conveniently located near ORD, they easily accommodated my very late arrival. The room was comfortable and clean. I was able to get restful sleep and enjoy breakfast in the morning. Desk staff and breakfast staff were all very friendly and efficient!"

"nice clean spacious room"