Mercure Hotel Frankfurt City Messe

Property class: 4

Choose dates to view prices

Reviews

7.6 out of 10
Good
Close to Congress Center Messe Frankfurt and Alte Oper, Mercure Hotel Frankfurt City Messe provides a coffee shop/cafe, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
The current price is ฿2,671
฿3,011 total
includes taxes & fees
1 Oct - 2 Oct

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

A modern bathroom with a glass shower enclosure, a toilet, and a sink with a mirror.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a desk with a telephone, a mirror, and a window with curtains.

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Bahnhofsviertel, a neighbourhood in Frankfurt, Mercure Hotel Frankfurt City Messe is near a metro station. Travellers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit MyZeil and Frankfurt Christmas Market. Senckenberg Museum and Palmengarten are also worth visiting. Visit our Frankfurt travel guide
Map
Duesseldorfer Str. 20, Frankfurt, HE, 60329

What's nearby

  • A city skyline at dusk with illuminated buildings, a river, and a bridge.
    Financial District
    1 min walk - 0.0 km
  • A traditional European town square at night with historic buildings, a statue, and a clock tower.
    Kaiserstrasse
    4 min walk - 0.4 km
  • A city skyline with a prominent church tower, a bridge with vehicles, and a river.
    Skyline Plaza
    6 min walk - 0.6 km
  • A modern building with a sign reading "messe Frankfurt" and a large glass facade.
    Frankfurt Trade Fair
    7 min walk - 0.7 km
  • A modern building with a curved facade and multiple flags in front.
    Congress Center Messe Frankfurt
    12 min walk - 1.0 km

Getting around

  • Platz der Republik Tram Stop
    1 min walk
  • Frankfurt Central Station (tief)
    4 min walk
  • Frankfurt Airport (FRA)
    21 min drive

Restaurants

  • Asia Gourmet
    4 min walk
  • McDonald's
    4 min walk
  • Wirtshaus Hauptbahnhof
    3 min walk
  • Gleis 25
    2 min walk
  • Aunty Zhong's Noodle Bar & More
    1 min walk

About this property

Mercure Hotel Frankfurt City Messe

  • Upscale hotel near Frankfurt Trade Fair
  • Close to Congress Center Messe Frankfurt and Alte Oper, Mercure Hotel Frankfurt City Messe provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • Free newspapers, smoke-free property and ATM/banking services
    • Luggage storage, tour/ticket information and a water dispenser
  • Room features
  • All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • LED TVs with satellite channels
    • Free infant beds, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Frankfurt City Messe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Frankfurt City Messe?

As of 23 Sep 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Frankfurt City Messe on 1 Oct 2026 start from ฿2,671, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Frankfurt City Messe?

Self-parking is available for EUR 15 per night.

What time is check-in at Mercure Hotel Frankfurt City Messe?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mercure Hotel Frankfurt City Messe?

Checkout is at noon.

Where is Mercure Hotel Frankfurt City Messe located?

Located in Bahnhofsviertel, this hotel is within a 15-minute walk of Financial District, Frankfurt Trade Fair and Congress Center Messe Frankfurt. Alte Oper and Frankfurt Christmas Market are also within 1 mile (2 km). Platz der Republik Tram Stop is only a 2-minute walk and Central U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Frankfurt City Messe Reviews

7.6

Good

8.2

Cleanliness

7.2

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 140 out of 552 reviews
Rating 8 - Good. 223 out of 552 reviews
Rating 6 - Okay. 118 out of 552 reviews
Rating 4 - Poor. 40 out of 552 reviews
Rating 2 - Terrible. 31 out of 552 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice clean room and bathroom. Good location. Friendly staff. Great breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff are very nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Lovely clean and comfortable room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Exceptionally nice staff. Great location too.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Good Location.

Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in a great location, which was a major plus. However, my experience was disappointing when the shampoo and body wash dispensers ran empty and were not refilled by housekeeping. When I contacted the front desk, the staff were unable to locate replacement stock or resolve the issue promptly. This lack of coordination and attention to basic guest needs felt unprofessional and detracted from an otherwise convenient stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very central next to main train station . Service is friendly and professional . Great hotel . Would definitely return . There are lot of random people and druggies roaming the streets around the central station at night, but didnt have any issues with them as such. Also the security at the hotel is very good so we felt very safe .
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the station.

Comfortable hotel close to the station with a tram stop outside. Quiet rooms. Great service from the friendly staff. Clean modern facilities and the mini bar and coffee machine were welcome additions. I didn’t participate in the breakfast so can’t comment on that. Would definitely book again.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4-5 stars overall. Clean rooms, very good breakfast, and friendly front desk and breakfast staff. The location is very central and conveniently located to the main station and river. However as other reviewers have commented, there are a lot of drug users hanging around the station and streets. Nevertheless the area did not feel unsafe during daylight hours.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at the Mercure Frankfurt City Messe

It was an overnight stay whilst travelling from the north to the south of the country. Therefore none of the hotels facilities were used. The room was quiet so a good nights rest. Very close to the railway station.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, just next to train station, tram stop just outside the hotel. Because it's centrally located, it comes with its cons, (a) unwanted elements of the society selling drugs, (b) traffic noise. Hotel is decent, good for few days stopover. Lift is small, it says max 4 person, but you won't take chance with that. Room size was decent, needs a bit of upgradation, specially with carpets. Bed was comfortable, bathroom amenities were great. Mini bar was available at extra cost. Daily housekeeping is available. Water kettle and tea coffee tray in room gives it a big plus.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good for a short stay. We liked its convenient location near highways and central train station. It offers €20 UG parking. However, the parking ramp and spaces inside are too small for large vehicles. We walked 25 minutes to get to the old town, great restaurants in the downtown, Alt Opera or Cathedral. Some streets in directions to river and train station do not appear safe. But we safely walked approximately 15 minutes after 8pm away from the hotel along a large street in a direction to Alt Opera. The downtown attractions are located in additional 10 min walk on a right hand side.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Acceptable for the money

Had to stay close to the train station with early train to be taken by one of my colleagues. Hotel is nice and room looked fine. Still need to be upgraded - many signs of old restoration with wallpaper loosen, dirty shower and so on. It was quite inside. During reservation it was written that hotel has its own parking - but the receptionist said they don’t. We parked to the closest one and paid 37 EUR for one night. Be careful here. We didn’t try any breakfast.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk personal were not so friendly and warm. Same with the lady in the breakfast area. When we checked in the front desk said parking is free if you're a member, then when we checked out they charged us for parking. Parking is really tight and limited in the basement. Location is conveniently in front of the train station. Its clean for the most part but the carpet smells and is quite old. Breakfast was good actually! Decent place, staff could be friendlier but don't expect much.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room was more than adequate, staff weren’t as helpful as most we’d encountered on this trip. The biggest problem for us was that within 10 minutes of being outside, we were approached by 3 different aggressive looking men demanding something that we couldn’t understand and wasn’t sure at one point if we were about to be mugged. We might’ve just been unlucky but it put a bit of a cloud over our stay and we were then reluctant to venture out
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Frankfurt mercure hotel

Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff were kind and location was great near station
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My room has to use stairs but front staff are good.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 days in a single room, which had a reasonable space for a person with luggage. The room had all expected amenities of hotels of this network. However, I did not try the breakfast. The receptionists were very nice, particularly for allowing early check in. The advantage of the location is to be close to the main train station. However, observe that the hotel is in a region with many drugged and drunk people, so one should avoid stopping close to them (and so they will probably not disturb). For the offered price, this hotel was a very good choice.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to the fair area, nice and helpful staff, clean rooms.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fine, just very minimal with communication. The property was located one block over from the red light District in Frankfurt. No hate to that kind of a situation just that it was a drug infested area of the city. There were literally people shooting up drugs sitting on the sidewalk outside the entrance. The parking garage was expensive, not well marked. And was so tiny and so tight. It was terrifying to even get in and out of and someone hit our car while it was parked down there. AC was terrible. There was barely any hot water. We had this same property booked for later on in our trip here and we canceled and booked a different hotel.
Stayed 2 nights in Aug 2026