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City Hotel Mercator

Travelers can unwind with a drink at the bar after exploring nearby MyZeil shopping center or take advantage of the express check-out for a quick departure

Choose dates to view prices

City Hotel Mercator in central Frankfurt offers a practical base for visitors. Guests enjoy in-room WiFi, express check-in, and luggage storage. The bar is a relaxing spot, and the hotel's location is praised for its proximity to MyZeil and the Frankfurt Christmas Market.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is ฿1,712
฿1,983 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children aged 8 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Uncovered self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Frequently asked questions

Is City Hotel Mercator pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at City Hotel Mercator?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at City Hotel Mercator on 21 Jun 2026 start from ฿1,712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Hotel Mercator?

Self-parking is available for EUR 15 per night.

What time is check-in at City Hotel Mercator?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at City Hotel Mercator?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is City Hotel Mercator located?

Located in Innenstadt III, this hotel is within 1 mile (2 km) of Berger Strasse, Römerberg and Alte Oper. Frankfurt Trade Fair is 2 mi (3.3 km) away. Friedberger Platz Tram Stop and Hessendenkmal Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.2

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 369 reviews
Rating 8 - Good. 153 out of 369 reviews
Rating 6 - Okay. 114 out of 369 reviews
Rating 4 - Poor. 33 out of 369 reviews
Rating 2 - Terrible. 10 out of 369 reviews

Reviews

Verified

8/10 Good

Yesmary

Liked: Cleanliness, amenities, property conditions & facilities
Good place for a short stay. Room was clean and breakfast was varied, but lacked gluten free options.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jonna

Liked: Staff & service
Staff was excellent and we loved our stay. Rooms are good enough, good value for money. Great location, walling distance to everything, inc. parks, shopping, christmas markets and the zoo. Thank you!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Okechukwu

Liked: Cleanliness, property conditions & facilities
,
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Denis

Disliked: Cleanliness, amenities, property conditions & facilities
Einer der schäbigsten Hotelaufenthalte, die ich je erlebt habe. Das Zimmer hat bereits beim Betreten unangenehm gerochen. Der Fußboden war dreckig und staubig, überall lagen fremde Haare herum – sogar im Bett. Die Bettbezüge hatten teilweise schmutzige Flecken, was absolut inakzeptabel ist. Der Duschkopf war ebenfalls defekt und hat in alle Richtungen gespritzt, sodass nach dem Duschen das komplette Badezimmer unter Wasser stand. Dazu kommt die extreme Hellhörigkeit des Hotels. Jeder einzelne Schritt aus dem Zimmer darüber war deutlich zu hören, ebenso jede Unterhaltung im Treppenhaus. Die ganze Nacht liefen ständig Leute lautstark durch das Treppenhaus. An erholsamen Schlaf war überhaupt nicht zu denken – insgesamt habe ich vielleicht drei Stunden geschlafen. Für den Preis und die offensichtlichen hygienischen Mängel absolut enttäuschend und definitiv keine Empfehlung.
Stayed 1 night in May 2026
Verified

8/10 Good

Hueseyin

Liked: Cleanliness, amenities, property conditions & facilities
Alles Fuß läufig erreichbar Super
Stayed 1 night in Dec 2025
Verified

8/10 Good

Allan

Disliked: Cleanliness
Det er et godt sted til en overnatning, utroligt at de kan lave det til den pris.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Gerhard

Disliked: Amenities, property conditions & facilities
Fernseher nicht brauchbar, Waschbecken ohne Gebraucht- wasserablauf, keine Parkplätze in der Nähe!!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The frontdesk girl treat us very bad.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service

Alles in Ordnung

Das Hotel war für den Preis absolut in Ordnung, das Zimmer war sauber und alles war ok. Für ein bis zwei Nächte total ausreichend. Die Inneneinrichtung ist nicht besonders schön, aber erfüllte seinen Zweck
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Ok und sauber alle freundlich !!!!!!!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Ruhige zentrale Lage, freundliches Personal ! Saubere Zimmer und Sanitäranlagen. Sehr gutes PreisLleistungsverhältnis
Stayed 5 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요

위치도 좋고 모두들 친절했어요!
Stayed 12 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Inexpensive option close to the Zeil

The hotel is in a pretty convenient place for getting places, as it’s pretty close to a transit stop. No A/C in my room and the road noise was too loud to keep the window open, but did get a small (though also loud) floor fan when I asked.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Das Mercator liegt citynah. Eine Bahnstation bis zur Zeil.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wohlfühliges Preisleistungsverhältnis !

Da ich Frankfurt und die Ortslage des Hotels Mercator kenne ist diese absolut empfehlenswert. Nach allen Himmelsrichtungen sowohl Einkaufsmöglichen als auch internationale Lokalitäten, Kneipen, Cafes, Bioläden, U-Bahn, Bus, Straßenbahn und rasche Anbindung zur Autobahn. Freundliches Personal. Sehr angenehm empfanden wir das ein Wasserkocher/Gläser/Teebeutel, kleiner Kühlschrank sowie für heiße Tage auch ein Ventilator zum Inventar zählten - sehr aufmerksam insgesamt - ergo: PRIMA Aufenthalt & Service!
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area with a lovely Though hidden Chinese garden nearby
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel well located in Frankfurt area
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

The property was clean and tidy. Nothing special or spectacular but had all the necessary amenities. The 10€ breakfast was worth the price as it was plentiful and quality. Room service was Adequate and prompt. Overall, a good experience at a Bargain price.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has small but clean rooms and is in a good location. It's an easy walk to the Innenstadt area and the river (approx. 25-30 minutes), and about 10-15 minutes walk to the Merianplatz area with cafes and restaurants. There's a Rewe supermarket around the corner to get supplies and there are 2 U-stations also within walking distance. Friendly staff. It's a little small for families but perfect for business/solo travelers and couples.Would stay here again.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Kleines, hartes Bett. Ziemlich dreckig, Dusche ziemlich heruntergekommen
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Loud

Not a good experience, cleaning people very loud early in the morning. Rude service
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Das hotel ist renovierungsbedürftig. Wasserschaden bei ankunft, keine möglichkeit zum waschen, keine entschädigung. Außer ein getränk. Wasserkocher auf zimmer mit defektem kabel. Kupfer zu sehen. Kühlschrank laut und matratzen durchgelegen und unterschiedlich hoch. Steckdosen frei. Personal und lage aber top.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, nettes Personal. Ordentliches Frühstück.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preisleistung sehr gut, günstig, dafür kleines zimmer, "wenig" komfort aber sauber und alles funktionstüchtig! Bett war gemütlich, kissen okay, ruhige gegend und cafes in der nöheren umgebung. Stadt fussläufig in 10 min erreichbar! Ich fands super!
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Unterkunft war sehr zentral, jedoch alt mobiliert, schmutzige Wände und Schimmel im Bad
Stayed 1 night in Mar 2019