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"Top notch"

"Il Malaspina was a very pleasant surprise. Nice and central, breakfast included, very comfy room. Generally very pleased. The staff were all lovely. The chap who checked us in was extremely helpful, and each day the team were chatty and helpful."

"Good location a little out of hustle of the city centre, comfortable, clean. Friendly staff. "

"wunderschön/ optimale Lage, gepflegt & Sauber, Zimmer schöne, Essen Super, Personal sehr freundlich & hilfsbereit- klare Empfehlung!"

"Very friendly staff"

"Great hotel, great price, great location, a short walk to all the great sites in Florence."

"Camera pulita,dotata dei comfort necessari,personale cortese. L’hotel,una tipica villa fiorentina,con ampio giardino e parcheggio gratis per chi arriva in auto. Piacevole passeggiata di venti minuti per raggiungere il centro a piedi,in alternativa vicino si trova la fermata dell autobus. Colazione ben fornita Ci tornerei "

"Die Unterkunft ist keine 4 Sterne Unterkunft. Das Personal spricht nicht mit einem, es ist keine Liebe in der Dekoration, das frühstück hat keine große Auswahl und und und. Das einzig gute war die super Lage."

"quite, clean and amazing staff "

"Great staff!!! Very kind, prepared, ready to serve any time attitude. Not expecting anything. Love it!!! Michell at breakfast room and counter receptions Perfect!!! I will come back to Florence because of their welcome hospitality. Two Thumbs Up x 100000"

"Friendly and very helpful staffs. Breakfast was quite good. The hotel is about 10 mins walk from Firenze SMN train station and only 10-15 mins walk to the attractions in town. I'd stay here again. Room decoration is very edgy with retro graphic style 9except for the bathroom). "

"It was definitely an amazing experience staying in this hotel. Staff were friendly rooms were clean. It was a nice day for the time that I stayed six days. Breakfast was phenomenal and the garden was really beautiful. Me and my wife really enjoyed staying here for a honeymoon."

"Very good place, clean, good service, great food, the rooms were amazing."

"Um verdadeiro paraíso. A paisagem exuberante e as acomodações impecáveis. "

"Received an upgrade and was delighted. Cool and clean place "

"Good hotel, very clean and good service. People were very polite. Room service food was excellent."

"Our stay at Grand Hotel Baglioni was nothing short of perfection. The staff were helpful and our room was clean. We had our complimentary bottle of wine waiting for us after a long travel. The hotel location was important to us as we wanted a stay at place that we could have access to the main sites. The hotel is literally across Santa Maria Novella train station. It’s a short walk to the Duomo, shops, cafe, grocery store (Conad) and even a self-serve laundry."

"Very clean, staff was great. Within walking distance to all the sites in Florence. Beautiful courtyard outside the rooms. "

"The rooms were nice and clean. The staff was friendly. The location was great. They even realized that it was husband’s birthday and brought him a special fruit tart with a candle at breakfast. Loved this place! "