Search Hotels Near Former Residence of Soong Ching Ling, Beijing

"Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away"

"Very good location. Closed to everything. Room was clean and comfortable. Very helpful and friendly staff."

"Room is clean, however the bath tub is not neccessary at all and crowded the small room. Staffs are very professioanl. Breakfast is great , but food variety seemed to be lesser than our previous stay. other than that, everything is great..........."

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"This hotel is hard to locate, you have to enter where a Starbucks is and it is across the hall, my only issue with my stay here was finding it. Anna and Mia at the desk were fantastic. The hotel has water, coffee and tea. Beds and baths are very nice. The hotel is on a street that is walkable with subway stations withing a few mins. Absolutely would stay here again."

"Well located, close to shopping and touristic areas in Wanfuykng street, but not in between the noise. Good rooms and amenities "

"Property and rooms were very dated and in urgent need of refurbishment. However the location is excellent, food and bfast buffet is very good and the staff are above and beyond. Extremely helpful and always ready to help. I lost my earpods in the hotel and they were able to get it delivered to my local contact in Beijing on the same day that I contacted them. The staff at the shop too is very good - my children enjoyed many hours of bottle painting there. "

"We didn’t actually stay here due to the plumbing issue so they put us in their sister hotel nearby. They were very helpful in making sure that we were satisfied. They were still our first contact. Our room in the sister hotel had slow drain and Smokey smell due to someone smoking in the fire scape. They managed to move us right away and even put us in a bigger room. Overall the management was very accommodating to our needs and they even threw a free breakfast for our 5 night stay. Location is near a subway station and there are a lot of local restaurants nearby. "

"Very nice place located nearby Houhai in old hutongs. Geat staff who do not hesitate to help us when needed. "