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"Personale gentile, accogliente e disponibile. Sturtura molto ben tenuta, pulita e molto bella. Giardino molto curato e panoramico."

"The hotel is beautiful and the staff was very friendly. My room was not as clean as expected."

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"A"

"Arriving at this villa was breathtaking. The immaculate gardens and beautiful structure gave a Tuscan villa feel while still being close enough by bus to the city centre. We booked a family room for 2 adults and 3 kids which was larger than expected and very comfortable, especially the bed. It had a big balcony where we could see the gardens and sunset which created a great memory. The only issue was that we couldn't easily keep the doors open to each room to allow the kids in and out as they...

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Perfetto, unico appunto aria condizionata nei locali troppi bassa per periodo estivo."

"Super accueil et localisation parfaite"

"Clean and close to the airport"

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"The staff was very helpful in making ADA accommodations. The rooms were very clean, modern, and like new!!! Additionally, the staff was super helpful in assisting with taxi service for our group!!! Breakfast was very good as well! Would stay again!!!"

"One of the best hotel breakfasts, great pool, bar and spa. Staff are really nice and free shuttle to the centre is very useful."

"The first night we were there, there was no hot water for a couple of hours. Also, to get to our room, we had to climb a very narrow, spiral staircase which was very tiresome for a 73 and 67 year old."

"Hyggelig personale, rent og ryddig. Aircondition"

"Excellent hotel located a short walk from the sites of Florence."