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"The breakfast was excellent. Fresh and hot."

"The rooms were spacious and well-appointed and the breakfast offering is very nice."

"No wifi access - no drinking water - Furniture was all beat up - bathroom sink and tub was worn and grungy. Outside the room the property was messy with dead leaves etc. no view at all."

"Hotel was totally full with families for a soccer tournament. Very busy but the staff managed it all well. There was even a water bottle refill station full of Gatorade. Our child loved the pool facilities. Our room was clean and a good setup for a family. Really appreciated that it was pet friendly too. Nice they include a breakfast into the price with hot food options. Great place to stay for families. Good value overall and I’d stay there again."

"good family stay "

"really good bar restaurant nice ambiance nice people room was kind of barren"

"I think it was a good place to stay. It's a bit loud near the highway but the window is very good at blocking the sound. Better than you'd expect for the price."

"Oh boy...I greatly dislike writing negative reviews. While Chemainus is adorable, the location is fantastic and the exterior is a dream...this aint it. Mouldy drapes, a number of amenities were broken (electric fireplace, mouldy fridge), no wifi, questionably clean bedsheets. And (I have photos as proof) a white substance residue left on the counter next to the bed. I will say that the indoor jet tub was amazing! I swear I heard a cough below us at one point and noticed a little door that looked...

"Booked two rooms, was put in 2 accessible rooms despite not booking that room type, plus the 'folding' bench in the shower was broken in both rooms and separating from the tub leaving screws exposed. Mentioned both to front desk, only one was fixed. Plus shower heads were about mid-torso height, not ideal positioning with no where to move the shower head wand to place it higher. Both rooms had phantom noises both nights leading to broken sleep, there appears to be zero insulation to hallway...

"Friendly staff, comfortable bed, nothing special but a reasonable place to stay for a reasonable price. Wouldn’t recommend if you’re a light sleeper or a princess but we enjoyed our stay. "

" A hidden gem in the city."

"Stayed 4 nights they served sausages 3 times and I’m sure they served some left over from previous day"

"Overall the cottage was great. Loved the spacious 3 bedrooms. Living room was big and the kitchen had everything we needed. "

"Noisy location. Price was right but would not return"

"The room was clean and looked nice. But there was a very overpowering smell of either cleaner, or some sort of chemical. It wasnt good. The lady was very nice but there was no staff at all, on site at all to remedy the situation, and no one called us back until just before the time of check out. check in and out was very convienient , but again, no staff. we did it all online. They had everything you needed in the room and it was a great price. Overall not a bad stay, but using a staffless...

"Great service "

"Breakfast was extra. We didn’t want to take the chance."

"Regular tea bags were not included. So i missed my morning tea as i am not a coffee person"

"Beware Room 201 if you don't want to smell stale old smoke and chemicals used to try to cover it up. We were fine with the broken electrical outlets, dirty floors, and other signs of low end motel world. But we paid $178 to spend a night in this horrible place. Couldn't change rooms, or even talk about it afterwards, as no one was on the front desk at 9:30 PM or 8:30 AM. There are lots of motels on the strip in Nanaimo, give this one a miss because they are clearly preying on people seeking the...