"Das Personal ist sehr freundlich und hilfsbereit.
Ein kleines Problem mit der Klimaanlage wurde innerhalb weniger Minuten behoben.
Alles ist gut erreichbar und in der Nähe des Haram in Mekka.
Das Frühstück ist mit 70 SAR pro Person recht teuer. Am ersten Tag hatte ich an der Rezeption nachgefragt, und die Dame sagte mir, es koste 30 SAR – was ich in Ordnung fand.
Am Morgen meinte jedoch ein anderer Mitarbeiter im Restaurant, dass es 70 SAR kostet.
In der Regel kann man aber auch draußen...
"Excellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The...
"From check-in to check-out everything was smooth.
Highly recommended Hotel!
Special thanks to Ms. Nashmia Waseel at the reception for her excellent service!!
Saqlain
New York, USA"
"One of the best hotel in Makkah and everyone was helpful specially the guy from the housekeeping his name is shahid Jamal he was so helpful and professional and polite I really appreciate everything and I recommend this hotel..thanks to all the staff for everything and your wonderful hospitality hope to see you soon best regards and wishes "
