โรงแรมและที่พักในเอลจิน

"The gentleman at the front desk was very nice. When we got into our room, we found it was never cleaned. He quickly found a different room to put us in and that room still had garbage in one of the cans. There was no soap in the bathroom to wash our hands with. I feel we should have gotten SOMETHING....literally anything for the inconvenience of getting into a room that was never cleaned."

"Everything was clean and nice. Dove toiletries like shampoo and body wash are a nice touch. Good breakfast with hot options like omelets and breakfast potatoes in addition to the typical continental breakfast foods."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"The check in staff was very helpful "

"Everything was so nice and well kept. The staff was extremely helping and would keep up with restocking when asking for help."

"Staff were friendly but the place was untidy"

"they complained that we smell like Marijuana even when we smoked outside "

"Everything great "

"Great "

"It was everything I needed I enjoy a bigger space with a full kitchen"

"Comfortable, pleasant"

"Everything was perfect super clean staff friendly location was close to our event. Very comfortable there. Food was amazing."

"The elevator was out of order the 4 nights I stayed the parking lot had people squatting in their cars overnight "

"Ok ants everywhere "

"Elevator was out of service pool was closed main floor had no floor due to construction no help was offered to get luggage to and from second and third floor breakfast wasn’t great nor fresh curtains was too short in the room so much lighting was coming in bath dry towels wasn’t thick the hallways had a bad smell and odor very different from the last time I stayed here a couple months ago "

"Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. "

"Clean rooms , nice staff"

"The spa was relaxing."

"3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026"

"Room was spotless, staff were very friendly, bed was very comfortable, and breakfast was delicious! Exactly what we needed after an exhausting day of travel, would definitely stay again if we were in the area!"