แพ็คเกจท่องเที่ยวเขตอีสต์ ฮาร์ตฟอร์ดเชอร์

We had a nice stay at The Franklin. Our only real complaint was that the room, a Garden Suite, looked nothing like what is advertised either on Expedia or the hotel's website. The room was nice, it just didn't look anything like what were expecting. The overall service at the hotel was excellent.

Disappointing overall and not worth the money. We were in room 208 which had outdated furniture, marks on the wall, stain on the carpet and a view out onto nothing other than a brick wall and pigeons. Breakfast was ok for £20 each but we still had to make our own toast at the buffet … how hard is it for toast to be served alongside the tea and coffee? Staff were helpful and public areas very tastefully furnished. Great location but still a disappointing experience.